“I had a couple of tricky things to get sorted. Joshua was polite, patient and efficient, solving both issues with good clarity of communication throughout the call.”
“After being cut off after 12 mins the first time it was great to speak to Tayla who was helpful and efficient. She sorted out my issue and followed it up with a telephone call later to ensure I had got the information”
“I was quite happy as it is a lower tarrif but my daughter who is with octopus is put on a lower duel tariff ghe only difference is i have smart meter she sends reading in?”
“Answered the call within 2 minutes . Very friendly and answered all my question to help me resolve my problem .excellent service so glad I switched and would definitely recommend”
“Quick response, Dexter provided clear inforation and enabled the whole switch to be completed without stress. This is what quality customs
er care should be.”
“Spoke with Uzair and made and just made the switch. He was really good and explained everything well in clear and simple terms. He even mentioned things I had forgotten to ask, such as the fact I am a vulnerable customer.”
