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Octopus energy Reviews

4.0 Rating 5,642 Reviews
76 %
of reviewers recommend Octopus energy

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Great customer service
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Posted 2 weeks ago
Very helpful and made everything really clear was polite and a very nice person to deal with
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Posted 2 weeks ago
So far so good. I’ve never had an energy company respond so quickly or sound as if they cared before. Thank you Beth!
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Posted 2 weeks ago
Areeba was very helpful. She made the set up process very efficient and easy. Her manner was polite and thoughtful explained everything and answered any questions I had . Thank you
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Posted 2 weeks ago
The gentleman who helped me was very welcoming and kind. He really helped me throughout and whole process and just made it easy! It felt good to speak to someone who was willing to help and be chatty at the same time. It helped so much with my stress levels of choosing a new provider! Would recommend to family and friends.
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Posted 2 weeks ago
By answering my question, quickly and efficiently . I have been with Octopus for nearly three years , they have been very fair with there tariffs. A big than you to all your staff.
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Posted 2 weeks ago
Good advice received that resolved my problem immediately
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Posted 2 weeks ago
Very happy the customer support agent listened and acted promptly 👍👍👍👍👍
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Posted 2 weeks ago
I really appreciated the help I received from Joshua. He was very kind, professional, and resolved my issue quickly. Thank you again!
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Posted 2 weeks ago
Thomas was very helpful. This was my first house and he helped me a lot with what I needed. 5 star customer service. Thank you.
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Posted 2 weeks ago
Very helpful and polite and listened and helped my with actually what I.wanted it, by explaining it all. Thank you Mylah.
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Posted 2 weeks ago
Rubbish customer service
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Posted 2 weeks ago
Excellent customer service. No more to say actually 10 stars
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Posted 2 weeks ago
Thank you octopus energy, Areeba was very helpful 👌 thank you again 🙏 xxxxx
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Posted 2 weeks ago
Quick and cheerful service
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Posted 2 weeks ago
Fantastic service, quick, easy and honesty
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Posted 2 weeks ago
Areeba answered all my questions effectively and professionally. She deserves a wage rise!
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Posted 2 weeks ago
Query was dealt with well to a satisfactory conclusion
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Posted 2 weeks ago
Great service, really quick and helpful as always :)
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Posted 2 weeks ago
Kieran was direct, explained in details and gave answers to all my questions. A very friendly person
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Posted 2 weeks ago
Octopus energy is rated 4.0 based on 5,642 reviews