“Excellant service from Jay today, attentive and with great product knowledge.
Superb customer service and a great ambassador for Octopus Energy.
10/10VG+*”
“Emily was great and quick at updating our home move and setting up our DD for our new property and ending the old one.
Would 10000% recommend. Thanks emily! ☺️”
“All my questions answered all my worries about a switch were sorted by very professional and knowledgeable staff
No grief no aggravation just professionally dealt with”
“Mark H from the COV10 team was so helpful and friendly. He looked into my issue and explained how we could get it progressed. I would definitely recommend Octopus as a supplier because they care about their customers and give excellent service.”
“Great customer service as always. Jay Bradbury went above and beyond to ensure the changes I wanted to make to my account would give me the greatest benefits.”
“Areeba Was very helpful & knowledgeable. I’m moving into my first home & will be dealing with my utilities for the first time, Areeba was very polite, considerate & helpful explaining all of my queries to me in a way I could understand, making the overall process allot less daunting. Thank you :) A+”
“Areeba, my contact was very helpful and able to obtain all the answers to my questions about the process of switching to Octopus once I have installed my solar panel and battery system.”
“Switching over to Octopus at our new address. Very clear and thorough explanation from Kainaat, and the process was quick and easy. As many people will know, moving house is a bit of a nightmare and this process was much simpler than I'd anticipated, given some of our other difficulties.
Cheers Kainaat.”
“I contacted Octopus today to enquire about a new tariff and was on hold for less than two minutes. I spoke with Hazel who was very friendly, helpful and patient with my questions. I always have good customer service when contacting Octopus so well done and thank you Hazel for helping me choose a new tariff.”
“Just moved into a new house and had problem making an account so my house electricity was all off. Thanks to zaid i was able to create an account and top up my electricity and gas. He was such an angel helped me through every step and made sure everything was perfectly sorted out so shoutout to zaid thank u very much lovely i was very happy with the service!!!”
