“Great customer service, thank you Nat. This is one of the reasons why I chose Octopus to be my supplier, they are quick to respond to any questions or queries, day or night. Plus they can administer your account via email. Great prices, great service, thank you Octopus you made my day.”
“I own a Fast Amps UK manufactured EV Charger that I am really impressed with, however it is not on your supported list of EV chargers. When I spoke to Octopus, I was advised to change my charger! I have invested a reasonable amount of money having a quality charger installed and I expect Octopus to have sufficient technical expertise to allow me to use it with the best tariff. Disappointed, and not what I expect from a mainstream electricity provider!”
“Thank you Emily for you support and feedback. You answered all of my questions quickly and efficiently which allowed me to make my best informed decision on direction we wish to take with Octopus. Thanks again, very much. Keep up the great work Octopus.”