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Octopus energy Reviews

4.4 Rating 9,929 Reviews
84 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 10th October 2025
Ray Armstrong
Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
90
Anonymous
Anonymous  // 01/01/2019
“I contact Octopus energy to switch from BG. I spoke to a lovely gentleman called Connor who answered all my questions and the whole process of switching was quick without any complications.”
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Posted 1 year ago
“The operator was very helpful and friendly and was a pleasure to speak to”
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Posted 1 year ago
“Myla was helpful and knowledable about the products. Friendly on the phone.”
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Posted 1 year ago
“Just switched over with the delightful help from Zak, very happy with his patience and very informative. Thank you Zak”
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Posted 1 year ago
“Switched over to octopus energy today the Service was Excellent Raiyan was excellent he Explained everything in detail Very professional and good at his job Would recommend this company to everyone”
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Posted 1 year ago
“Lovely customer service, listened to everything I said and it was all great. Thankyou”
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Posted 1 year ago
“I have a mental health condition. Mollie was very understanding. She listened carefully & answered my questions clearly & concisely. I very much appreciated mollies help”
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Posted 1 year ago
“Staff are always very helpful and answer the calls swiftly”
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Posted 1 year ago
“Excellent service provided. Very satisfied!”
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Posted 1 year ago
“Aadam was very friendly and helpful. Helped me sort out my issues professionally. Octopus energy app and web ui is very intuitive. Unlike another provider that rhymes with BritishGas ;)”
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Posted 1 year ago
“Very happy with the customer service I received recently & a very big thankyou to Nia who was very helpful in resolving my issue”
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Posted 1 year ago
“Mark H from COV-10 was really helpful getting us set up for our new house! Quick and easy! Brilliant customer service. Thank you Mark :)”
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Posted 1 year ago
“Really easy and pleasant to speak to. Explained fixed and flexible tariffs and made it very easy to understand”
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Posted 1 year ago
“Sunny is helpful & friendly,a perfect combination. Always pleased with service from Octopus.”
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Posted 1 year ago
“Good company easy to deal with”
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Posted 1 year ago
“Alex was very helpful in making me understand everything was very polite and clear.”
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Posted 1 year ago
“Amaan was a great help. Answered all my questions and very polite.”
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Posted 1 year ago
“Areeba was excellent all the way through the set up of a new account with Octopus”
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Posted 1 year ago
“We are moving our account because we have Economy 9 storage heaters and the existing supplier is useless. There is one other who friends of ours are dealing with, they are not transparent at all. So it was a real pleasure dealing with Izzy today who really knows here stuff and made our switch easy. Full marks”
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Posted 1 year ago
“Conor was helpful and patient and happy to answer questions”
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Posted 1 year ago
Octopus energy is rated 4.4 based on 9,929 reviews