“I'm switching to octopus.energy so as a new customer i had quite a few questions. Zaid was very professional and patient, answered all my questions clearly and precisely. I feel like I'm in good hands. Thank you so much Zaid! X”
“Radhika was so helpful and explained everything I needed to know clearly and in terms I could understand.
She took her time and had great patience to repeat anything I didn’t understand, putting me at ease.
Many thanks,
David.”
“I phoned Octopus today and spoke to Gemma. She was so helpful and understanding in relation to an ongoing matter with Octopus that was causing me frustration and disbelief. Gemma explained the issues, the situation and she apologized for the confusion that had occurred. Things are now back on track. Thank you Gemma.”
“I had no idea what I was going to do, so I rang up, and was put through to the delightful Carys,who proved to be the perfect advisor. And made the whole experience effortless. Would highly recommend.
Regards.
Anthony Collins.”
“I was very quickly put through to a real person, a friendly person too, who really helped me through the process of switching to Octopus. After the last few years with another company this experience has been truly refreshing.”
“The discussion with Joshua was excellent. There was so much clarity in his responses to my enquiries, and he made me comfortable throughout the session”
