“Thomas was amazing on the phone helping me set up a new account. He was very helpful and supportive and in a short phone call everything was smoothly sorted for me.”
“The man I spoke with was super helpful and really knew he stuff he stayed on the phone with me while resolving my issue and was will get get some one out to me as soon as possible”
“Areeba was fantastic. She explained everything very clearly, was very patient and made the whole process of switching very easy. Was all sorted in about 10 minutes and saving around £60 a month compared to my old supplier. For context, when I called my old supplier after my switch, I was on hold for 25 minutes before being passed to a further 2 departments and waiting another 20 minutes. Areeba was incredibly helpful and made the whole experience easy. Thank you Areeba”
“Carys was extremely helpful, polite and courteous during my call. Carys understood my situation, and gave assurance and sorted the matter out quickly and efficiently. Da iawn Carys”
“I called Aadam today to help me switch my supplies to octopus supplier, he helped me to switch my energy supplies so smoothly and patiently. I really appreciate his support and help and I am grateful for his service.”
