“Jack was amazing in helping me switch to Octopus Energy. He made the whole process so easy and straightforward. He was really friendly and took the time to answer all my questions, no matter how small they were. He explained everything clearly and made sure I felt comfortable with the switch. Honestly, I couldn’t have asked for better support—he made the experience completely stress-free.”
“Zak was unbelievable in helping to resolve what for me was a very difficult move and the help and advice I considered to be above and beyond just covering Octopus but my future needs. Many thanks”
“Phoned to get help setting up new account having just moved house. Amaan could not have been more helpful! Well informed, courteous, patient. All my queries were dealt with and account successfully set up. Thank you Amaan!”
“I recently decided to join Octopus and I called them, though the automatic voice told me that for joining customer the waiting time is long but my call was answered within a minute and then I received exceptional service from Emily. Emily got my account done and everything within 10 minutes and was willing to answer any query I had and literally answered. Cheers!”
“Extremely patient explaining everything about the tariff and rates and how the switch would happen with timescales. Very friendly. Overall an exceptional switch experience. Thank you”
“Joined Octopus without a hitch got through quickly and was delt with by Rahim very efficiently and got a good deal on exporting electric through my solar.”
“Really quick to speak to a person and their rep was really friendly and down to earth. They kept it simple and factual and I was set up within 10minutes! Fab service thank you x”
“Thomas was kind and answered all my questions, he was very helpful all through the call and patient with me whilst checking my
emails and other stuffs. Thanks Thomas 😍”
“Thomas was extremely knowledgeable, polite and helpful. He set up my account with no bother at all. He is a credit to your company. Many thanks, Thomas.”
