“I have had an excellent experience with Izzy this morning. I was signing up to a new account, and Izzy explained everything clearly. Izzy made sure I had all the information I needed and sent me everything in writing.”
“Thomas was really good at explaining everything. Moving away from previous supplier is a 3 day thing so brilliant!
Thomas was fantastic and quick to get things moving!”
“Signed up today. Initial price is slightly cheaper than my current provider and then I will be transferring to octopus flux with my solar system. Bebe was very helpful and knew all the answers I needed. Great service soo far.”
“I called to switch energy and Mylah was very helpful. She had incredible customer service and was able to answer all of my questions thoroughly. I moved from America to the UK and it has been such a hard transition, but Mylah made switching energies very simple and now I am confident that Octopus is the right way to go. Thank you, Mylah!”
“Amaan, your superior service was faultless. Everything was explained clearly, and i left the call feeling extremely satisfied that i have made the absolute right decision. Thank you so much for your time and clear direction.”
“Amaan was very friendly and extremely efficient and opened an account for us without a problem having explained everything in detail. What a pleasure to speak
to somebody based in the UK who speaks English and with whom you could have a sensible conversation!.
Several rival energy companies could take a few tips from Octopus.”
“I chose Octopus based on reviews and scores I had found online. I was not disappointed when Greg went through everything with me on the phone and clarified things where I was asking in relation to my own circumstances.
His knowledge and attitude where entirely appropriate and professional - and not 'scripted'. I will recommend them to others.”
“Mo is to be congratulated on his great service & professionalism !
He made me feel valued as a new customer, why can’t all energy providers replicate this level of service.
Thanks Mo .”
“Jack was amazing in helping me switch to Octopus Energy. He made the whole process so easy and straightforward. He was really friendly and took the time to answer all my questions, no matter how small they were. He explained everything clearly and made sure I felt comfortable with the switch. Honestly, I couldn’t have asked for better support—he made the experience completely stress-free.”
“Zak was unbelievable in helping to resolve what for me was a very difficult move and the help and advice I considered to be above and beyond just covering Octopus but my future needs. Many thanks”
