“Octopus Energy are a breath of fresh air in an industry that has been long overdue for a shake up. Simple to switch my business account with Connor, who was very easy to communicate with, & was clear, concise & on the ball.
(Octopus leadership team: Please do not consider moving to an AI interface)!”
“Hassan dealt brilliantly with the 68 year old dinosaur. Gave sound advice and made it very easy to change providers. Thank you so much for your friendliness, knowledge and patience. Thanks”
“We discovered Octopus energy provided a competitive rate in our area on localenergyprices.co.uk
It was lovley to speak to a human on the line rather than AI. Joshua dealt with our concerns, and listened attentively to our request which were twofold. He alleviated our worries and managed the entire switch swiftly. The rates are simple and transparent to understand. He mentioned the rates will change in October (2% rise) which helped us opt for the fixed rate.
We were delighted with the service provided today.
Thank you.”
“Spoke with Connor regarding switching supplier to Octopus. Connor gave me a full explanation regarding the switch which was completed in a couple of minutes to my complete satisfaction. He was professional but also very friendly, helpful and efficient.”
“Beth who i spoke to was incredibly helpful and patient while assisting me with my inquiry. She went above and beyond to understand my issue and offered clear solutions. Her friendly demeanor and willingness to help were truly appreciated. Thanks to Beth, my problem was resolved quickly and efficiently!”
“I called Octopus Energy today to set up an account with them. I was helped by Radhika; she was very helpful and friendly. She assisted in signing me up in a few minutes.”
“Switching from British Gas to Octopus Energy as of 30th June 2025, there call service was top notch, miles better than what i had before, easy to understand and friendly, i already feel like a weight has been lifted moving today :)”
