“Call answered in three seconds. Exceptional advisor talked me through my options in plain English which helped me choose my most economical deal. Couldn’t be happier with my energy supplier and the advisor.”
“Flagship fitted solar panels on my rented accommodation. I was unsure regarding how I would benefit from them as I didn't understand the figures. I spoke to Leila H who explained the breakdown of the figures in a way I could relate to. Many thanks Leila H”
“Octopus really have a different kind of customer service compared to other energy companies. They consistently treat customers like regular human beings, and don’t hide behind rigid company processes. There’s something refreshingly different about them, and it’s not just superficial… Just spoke with George who was a good example of this…”
“Pete S (COV10j was incredibly helpful and gave me the confidence that the issue I have will get sorted soon. He was cheerful and this was reflected in the assurance ghat he gave. I am looking forward to speaking to him again soon”
“Thankyou Sammy for your patience talking to you was very easy and you dealt with my Questions with clarity.my husband is now a customer of octopus 🐙 and hoping to experience an easy transfer from his previous supplier.”