“Cary’s was very helpful even though I didn’t understand to begin with but she was very patient and explained everything.
Thank you Cary’s you put my mind at rest ! 🙂”
“Had a fabulous and productive call with Eloise today. Switch my tariffs in no time. That was great considering the amount of work needed to couple Solar, Batteries, EV and heat pump into the best for my circumstances. Have always been impressed with octopus and my faith in them only grows.”
“Called Octopus, my call was answered by Ross in a matter of a few seconds. I have a fixed rate tariff on both gas and electricity. I wanted to know if there was a cheaper tariff available. Ross looked for me and said that there was a slightly cheaper gas tariff. So he put us on this slightly cheaper tariff and everything was done and dusted within a couple of minutes. Super efficient.”
“I was worried as I had to pay my other bills also, so rang Octopus and spoke to Natasha who looked at my usage etc and reduced my monthly bill. I am happy my money worries are now less. Thank you Octopus.”
“Very well informed of what they offer, nothing was too much effort.
Thomas found out about things I can looking in the future.
I feel very reassured.”
“Garima Kumar was exeptionally professional, helpful and patient. She took the time to deal with all my queries in detail without rushing me - 5 star service! Thank you.”
“Sammy was great, very helpful and knew her product - well done Sammy
Good to know that customer service works with Octopus - keep p the good work
Thank you”
