“Just spoke with Praveen I think. Hopefully this was her name on the phone. Apologise as we got cut off.
She gave me an excellent world class service.
Very speedy and very detailed which is what I wanted!
Thank you once again! I appreciate your time :))”
“Having suffered the distress of a sudden, inexplicable power cut (I'd just moved in and had no idea how the meter worked) I am pleased to say that my problems were resolved with patience and a whole raft of information which I knew nothing about.
Thank you Izzy and as they say, Have A Nice Day.”
“Areeba has been very helpful in arranging our switch to Octopus even though it was not as straightforward as a normal switch. It was really nice to talk to someone that was prepared to listen and help through problems and queries. Thankyou.”
“My adviser Rahim made the whole process easy to understand and pain free. I would highly recommend Octopus 🐙 as you are not tied in to any deals and you can control your own account. It does what it says on the tin 😊”
“i have just had solar panels installed and had questions about how to sell any surplus energy back to the grid. i rang and spoke to someone called Ella (team cov12). she was helpful and informative and told me of things i was unaware of. i cant say about other customer service people but i was very happy with her.”
“i spoke to Joshua what a gentleman he was polite and patient while i got information
regarding the inquiry of switching to octopus, this is how all companies could conduct themselves with manners and as polite as that guy a pleasure thank you again Joshua
Peace of mind always
mr and mrs williams”
