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Oddbins Reviews

4.5 Rating 214 Reviews

86 %

of reviewers recommend Oddbins

Company Reviews

Product Reviews

4.5

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

08003282323

Email:

customer.services@oddbins.com

Location:

Chateau Pleck, Darlaston Road, Walsall
WS2 9SQ

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Oddbins 5 star review on 11th April 2022

Oddbins 5 star review on 23rd March 2022

Oddbins 5 star review on 9th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a part-time staff member during my studies in the 90s and proudly wore a T-shirt that said that Oddbins staff were the most knowledgeable in UK wine retail. The fact that the quote was from my brother (Tim Atkin MW) made me pretty much unsackable. I have now lived in Hong Kong for almost 30 years and last week bought a case of red for my dad's 91st birthday. The online experience was seamless and the wine was delivered to Greenwich the next morning. No face-to-face staff interaction involved, just a very well-organised enterprise. Bravo Oddbins.”

Posted 1 year ago

“Unfortunately I ordered Remoissenet Gevrey-Chambertin Pinot Noir 2014 and I received Remoissenet Gevrey-Chambertin Pinot Noir 2016 but I was not made aware in advance. Not ideal.”

Posted 1 year ago

“I was very pleased with the service provided”

Posted 1 year ago

“Easy to order, great customer service. Plus they use Parcelforce which is great.”

Posted 1 year ago

“Reasonable price for a very good product. Delivery punctual.”

Posted 1 year ago

“Prompt delivery of excellent wines as a gift, and even better customer follow up with the prize draw afterwards! Thank you”

Posted 1 year ago

“Fast and efficient, very happy recipients. Thank you.”

Posted 1 year ago

“Excellent and speedy service. Ordered from Australia and delivered v quickly”

Posted 1 year ago

“Easy to order. Excellent range of products. This was a gift, so the opportunity to purchase gift packaging and a gift note was appreciated. Prompt delivery that was a reasonable price”

Posted 1 year ago

“Very good sherry at a competitive price for a half bottle”

Posted 1 year ago

“Very wide selection of great quality wines, a speedy delivery and attentive attitude from the members of staff both in stores and via emails.”

Posted 1 year ago

“Service was excellent, which is why I keep using Oddbins. They communicated with me to let me know the status of my order and responded quickly to any questions I had.”

Posted 1 year ago

“A good selection and prompt delivery.”

Posted 1 year ago

“Unfortunately I can't write a review as despite placing the order a couple of weeks ago it has not arrived yet.”

Posted 1 year ago

“Mixed up with my order. The order was a gift. Surprise totally ruined. Laughable ‘gesture of good will’ refund for delivery charge. Total joke.”

Posted 1 year ago

“Have ordered from Oddbins many times. Never a problem. Appreciate the quick delivery. Good selection”

Posted 1 year ago

“Very poor service and unfortunately not the result of oddbins. Today our purchase still has not been delivered! Parcel force are a poor choice to partner with and reflects negatively on your business.”

Posted 1 year ago

“Order delivered promptly. Great service.”

Posted 1 year ago

“Amazing service, highly recommend, wine was well packaged and arrived on time, excellent communication throughout. Will use again”

Posted 1 year ago

“Ordered a selection of beers for my brother. Choice was great and the process was easy and straightforward. Will buy again thank you!”

Posted 1 year ago

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Oddbins is rated 4.5 based on 214 reviews