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OnBuy.com Reviews
3.8
Rating
1,645
Reviews
71
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I placed order recently and received faulty item contacted seller to resolve this issue but seller keep offering me partial refund which I don't and also contacted onbuy customer service to step in to resolve my issue but no luck which made me very disappointed and distressed and never buy anything from onbuy again."
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01/01/2019
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Anonymous
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“
We bought the magnafing glass to help us to help are grandson on home schooling
”
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Posted 4 years ago
Janet Rust
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“
product exactly as requested arrived early and in good quality
”
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Posted 4 years ago
Dawn Jenner
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“
Great service and product👍
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
Product as advertised. No problems with delivery.
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Posted 4 years ago
William Hendry
Verified Buyer
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“
Item was as described and delivered quickly. Excellent.
”
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Posted 4 years ago
Pauline Chinnick
Verified Buyer
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“
Speedy delivery . Items as expected. Will use on buy again.
”
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Posted 4 years ago
Paul Doonan
Verified Buyer
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“
Excellent value for money
”
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Posted 4 years ago
Bryan Lane
Verified Buyer
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“
Customer services gave an excellent service when I had a problem with a seller. Answers to emails were within 2 days which I consider to be acceptable in the current climate
”
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Posted 4 years ago
Jo Harrison
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“
Very good service Well packed and lovely item purchased
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
Simple to order great delivery time and the price was excellent to. Would I use again? Most certainly.
”
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Posted 4 years ago
Anthony Haslam
Verified Buyer
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“
Great site recommended
”
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Posted 4 years ago
Julie McPherson
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“
Just a book but it was cheaper than any other site
”
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Posted 4 years ago
Margaret Langton
Verified Buyer
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“
The items I bought were for my grandchildren who were delighted The quality of the pram accessories were good value for money.
”
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Posted 4 years ago
Janet Powney
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“
Order from OnBuy for the first time was very impressed good priced item and the delivery time frame was quicker than quoted.
”
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Posted 4 years ago
Steven Taylor
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“
excellent supplier have never been more satisfied quality and service superb.
”
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Posted 4 years ago
Peter Williams
Verified Buyer
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“
Easy to use and successful purchase ,a little vague on delivery dates but no problems
”
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Posted 4 years ago
Anonymous
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“
Good stuff at great prices! Free delivery, brought clothes and furniture and very pleased with everything.
”
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Posted 4 years ago
Haey Knowles
Verified Buyer
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“
Product a good price and arrived very quickly
”
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Posted 4 years ago
Barrie Monk
Verified Buyer
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“
Very quick & efficient service. Would use again.
”
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Posted 4 years ago
Valda Chin
Verified Buyer
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“
Im happy with my purchase, good quality. I Would recommend. Delivery was also on time.
”
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Posted 4 years ago
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OnBuy.com
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3.8
based on
1,645
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