One Education Reviews

Name: One Education
Address: 63 St Mary Axe, London, United Kingdom
Rating: 4.45

4.5 Rating 1,388 Reviews

87 %

of reviewers recommend One Education

Company Reviews

Metrics

Info

4.5

Based on 1,388 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About One Education:

One Education is to help people gain the practical knowledge and transferable skills necessary to enhance their careers.

Our training can improve your abilities in business situations, teaching you how to address issues through relevant and industry-specific skills and specialist knowledge.

Visit Website

Phone:

020 3890 6420

Email:

info@oneeducation.org.uk

Location:

63 St Mary Axe,
London
United Kingdom
EC3A 8AA

Write Your review

Tell us how One Education made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Paediatric First Aid course was dreadful. Clearly all copied from an American website as half of it was not relevant to the UK. Also disgusted at having to pay for the certificate at the end of the course, despite being told that there were 'no hidden fees'.”

Helpful Report

Posted 5 years ago

“Not the first time I bough ‘an expensive’ course. Help desk isn’t so helpful - standard excuses. In general I’m not so happy with the process - very unreasonably slowly with lack of co-operation and motivation. It seams to me that you need constantly to push them to work otherwise they will just do nothing except ignorance. Really upsetting. I think they have lost my loyalty and trust. So, my personal experience isn’t good as I hoped. I expected at least normal service and interest to keep me as a client.”

Helpful Report

Posted 5 years ago

“More like 1 hour. I've been a mechanic for 6 months and this was a waste of my time & money. Where they get 200 hours req'd for this course I have no idea. Started this course at 12.56pm & finished it at 14.05pm. No assignments required during course, just at the end?”

Helpful Report

Posted 5 years ago

“When I purchased this course nothing was mentioned about paying for your certificate. I bought this via living social and will refer this back to them.....total waste of money. Will not bother with a certificate if it means extra cost.”

Helpful Report

Posted 5 years ago

“This course is just a powerpoint of the ins and outs of a car. I certainly wouldn’t describe it as “car mechanic training”. Not nearly enough diagrams and explanations - for example, the course tells you the components of a fuel injector - no further explanation of each component, no diagrams of each one - its like listing the ingredients of a cake then not giving you the recipe. But for £10 I suppose you get what you pay for.”

Helpful Report

Posted 5 years ago

“I took the Medical Diploma Secretary course. Advertised as 200hrs, it has taken me about 2.5hrs to complete. Things it would have been helpful to learn: NHS systems and terminology, standard NHS letter layouts, lines of communication between local GP surgeries and hospitals, data systems, staffing structures, basic procedures and a broad knowledge of the different departments. I expected it to be designed with the NHS in mind, not clearly written in the US and bodged together. Instead it is a series of powerpoint slides dictated by a robot, containing lots of grammatical errors and some truly strange sections (why do I need to learn about the alarm signals on a ship?!). Some of it is so obvious as to be insulting (a receptionist should answer the phone!) and there is exhausting gender stereotyping (receptionists are always female). There is one helpful section about medical terminology but it's only about three slides. The most detailed section was devoted to the US system of healthcare billing, which is irrelevant to the UK, where this course is advertised and delivered. I paid £19, but it is advertised as £425, it would be insane if anyone paid that much.”

Helpful Report

Posted 5 years ago

“Supposed to be a 200 hour course but completed in 1 hour. Course was full of errors including on one of the tests. Some content was just plain bizzare including some exam questions. It was accompanied by what looked like an outlook presentation full of pointless pictures that had absolutely no relevance to the text. Amateurish at best. Looks like it probably took a couple of hours max to pull together and taught me nothing. Poor grammar, inconsistent. I paid a tenner for the course but saw it on Reed.co.uk supposedly reduced from £200. Appears on the one education site at £425. I can't believe anyone would pay that but if they did I expect they would be furious. Seems like an easy way to make money. Perhaps I'll cobble together a few pages of basic info, call it a course, and charge £400 for it. At least I might do a better job with the spelling.”

Helpful Report

Posted 5 years ago

“Rubish course, so so basic, they say 200 hours and you can do it in 30 minutes, and you have to pay for the pdf certificate. Awful school”

Helpful Report

Posted 5 years ago

“They say they are based in Juxon House, visited the address and they have never heard of them. 100% Scam”

Helpful Report

Posted 5 years ago

“Complete scam! Completed baking and cake decoration course in 20 mins. The Information in the modules was same as I would have gotten if I had simply Googled baking. Even states to follow tutorials and demos that can be found online. I would be appalled if I had paid the full €425. Not worth that money.”

Helpful Report

Posted 5 years ago

“For the full price this course was appalling! - The link to the Common Inspection Framework was out of date -Module 2 referred to statements rather than EHCPs -Reviews from other students who completed the course referred to food safety course rather than this one -Incorrect terminology used for UK schools -Badly worded quiz questions I won't be purchasing another course from One Education.”

Helpful Report

Posted 5 years ago

“I purchased about lash extensions & brow tinting courses. The course are in plain text only and theres no video to show the demonstration how its done. I am very disappointed as english is not my first language and find it hard to understand. I want a refund please”

Helpful Report

Posted 5 years ago

“Purchased this today and did not realise you had to have SAGE50 installed as it is not included with the course. Yes, I now know that it does say this but I missed it on the REED website. There is Testdrive which I am told will allow you to complete the practice exercises but I am finding it impossible to enter anything. I will definitely be seeking a refund”

Helpful Report

Posted 5 years ago

“Bought British sign language level 1 and 2 and tried to redeem it twice, wrote emails to them 2 weeks ago but still havent received any reply.”

Helpful Report

Posted 5 years ago

“I took AET (level 3) with one education. This is my personal experience: Pros: The course is online. Contras: Very-very often the stuff doesn’t know what they do, each time providing a different information (probably different people there have different standards); customer service and help exists but it is nothing to do with ‘service’ or ‘help’; It is impossible to find solution if problem rises; Company is not able to assist properly but very good at standard ‘useless’ answers and ‘unhelpful’ help; They do not inform client about any delays or changes; Timeframes for results and etc are just words and nothing more. Being a highly organised person, it was very difficult for me to be a customer of this company. And loosing weeks and weeks and then more weeks and weeks etc is not good personally for me. I wish I would attend on off-line course and never had such demotivating and upsetting problems and it would be more clear, more structural, less time and energy consuming as well as significantly less stressful. But, I’ve leant the lesson.”

Helpful Report

Posted 5 years ago

“I Took Lv 3 AET with this company I just wish I chose a different provider nearly a year of being messed around they rarely answer emails and when they do they are not helpful or professional they promised me my certificate would come "this week" for about three months ........ I honestly will never use them again and i would suggest anyone reading this to think twice before purchasing any course from them.”

Helpful Report

Posted 5 years ago

“A very strange experience, purchased the freelance barbering course and passed without touching a pair of scissors. There's not a single tutorial video or section about cutting mens hair or shaving techniques. There is no requirement for you to demonstrate that you can actually cut hair and the final exam questions are ridiculous. I am so glad that I paid only £16 and used PayPal because this course is a farce and I will be looking to retrieve my money back!”

Helpful Report

Posted 5 years ago

“Course never received. My first enquiry was answered, apparently I had given wrong email. My email was not replied even though I have sent emails several times nor course sent to 'correct' email as requested. Very poor customer service. .”

Helpful Report

Posted 5 years ago

One Education is rated 4.5 based on 1,388 reviews