Name: One4allGiftCardUK
Rating: 1.08

“Obviously 1 star is the lowest rating one can give but it would be 0 if it were possible. There is nothing new I can say here that all the other reviewers haven’t said already. In short, the cards don’t work. Contactless doesn’t work. Don’t feel like these are just one offs and brave using it in store. I can guarantee it won’t work and will leave you annoyed and possibly embarrassed. Even the staff member in store told me they had the exact same issue themselves. Do One4all care? No of course they don’t because clearly they have been made aware of the issues, and continue to sell them without fixing the problem. GREEDY. I hope they are reading this because it may not effect you now but it will catch up to you and this is how companies go into administration. I have seen it many times first hand. So enjoy the profit now One4all because there are always newer companies doing what you do but better. I have contacted the company who sent me the gift card to inform them to cancel it and not to use them again. I’ll be leaving the same review wherever I can find them, in the hope that all companies see the bad reviews and stop spending money with them.”

Helpful Report

Posted 4 years ago

“Absolutely shambolic....I can see why they only have one star, it’s the only way to leave a review! Total con, where on earth would anyone charge management fees for a voucher? Well these guys do at 90p a month so if you are saving that last £5 on your card to put towards something else then use it quick or they take it back from you, very strange concept and with so many people complaining how is anyone still purchasing from this company. Plus you have to know exactly how much is on your card otherwise it gets declined, absolute waste of anyone’s money and time. Very clever of them though, really you should be ashamed of yourself One4all......that’s simply a con, taking hard earned cash and pocketing for yourself. Keep your cash people because you can still spend that in 2 years time and please don’t ignore all these terrible reviews!!!”

Helpful Report

Posted 4 years ago

“AVOID THESE!!! Impossible to use, new money laundering laws introduced in Jan ‘20 mean you can’t spend more than £40 in a single transaction, you also have to ensure you have enough to pay for the item in full. I’m exhausted try v to use them. The brochure is incorrect as a lot of outlets I was informed can’t do them. Complete useless tool in my opinion. Another point- why has it taken 3 calls to customer service team who can’t resolve the issue....I find this out myself but they say it’s clear in the website...don’t think so!”

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Posted 4 years ago

“I was bought a £10 gift card for my birthday, but now find I can't use it anywhere online!”

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Posted 4 years ago

“I have bought a gift card, 3 hours later has not arrived in gift cards. Unable to send, still waiting. The website is very slow, spoke to customer service, told it may take a few hours to get it. I would never have spent my money if I knew I had to wait.”

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Posted 5 years ago

“Dreadful concept. I have several cards with small amounts on them. The balance is dwindling as whilst the shops are shut (can’t spend them there!) I s am unable to use them online (not enough money on each and unable to combine). Meanwhile I am being charged 90pence a month! Complete con. My heart sinks when my children receive them as presents,”

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Posted 5 years ago

“If anyone is thinking of buying a One4all gift card, don't. I received one as a gift and, not only can you not put the gift card toward a more expensive purchase (either find something for the exact amount, or you'll be left with money on your card you can't spend), but if you don't use it within a certain time, they actually start fining you and TAKING MONEY OFF the balance on the card. And their customer service is awful, offering nothing to help, but just offering stock replies and weak platitudes. All in all a terrible experience that feels suspiciously close to a scam.”

Helpful Report

Posted 5 years ago

“If anyone is thinking of buying a One4all gift card, don't. I received one as a gift and, not only can you not put the gift card toward a more expensive purchase (either find something for the exact amount, or you'll be left with money on your card you can't spend), but if you don't use it within a certain time, they actually start fining you and TAKING MONEY OFF the balance on the card. And their customer service is awful, offering nothing to help, but just offering stock replies and weak platitudes. All in all a terrible experience that feels suspiciously close to a scam.”

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Posted 5 years ago

“Bought gift card for a birthday present, I was asked if I wanted to put a message on it. I did ask for a message but they printed it on the receipt?? How stupid, surely it should have gone on the card that came with the gift card.”

Helpful Report

Posted 5 years ago

“My experience with One4All is that the productive is deceptive and the company unreasonable. If you’re considering buying remember that EU law now dictates that purchases over £40.00 cannot be made online with a gift card and they fail to advertise this on the packaging, on the receipt or even verbally when you purchase the card. So, for example, someone buys you a £50.00 One4All gift card. You can only spend £40.00 online, should you try and spend more the retailer’s system doesn’t produce an error telling you the issues, it simply states that details you entered are incorrect. It would be sensible then to allow the user to ‘top up’ the card with their own money. This place however is not possible. So, remembering our example, if you have a £50.00 gift card you will have to spend £40.00 and then a further £10.00 at another store. I decide to take this up with One4All. They took my complaint and told me that there were going to charge me £15.00 to send me the money. I refused and they eventually transferred me the money charge free. They promised me the funds on two separate dates both of which they missed. So, beware and consider an Amazon gift card as an alternative!”

Helpful Report

Posted 5 years ago

“Don't waste your time with these cards. Declined at POS despite available balance.”

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Posted 5 years ago

“Went to use my gift card (unused) peacocks Widnes refused card as it only had 3p left.l think maybe these cards get cloned someone has obviously used the details. annette”

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Posted 5 years ago

“How to successfully use your card in a store. I am a retail till operative and I get these every day. The store isn't able to tell you what the balance on the card is but this is easy enough to find out if you visit the website (address is on the back of the card) just follow the simple instructions which are given. Once you know the exact balance on the card make a note of it and when you get to the till if the balance on the card is less than the amount you need to pay, tell the cashier how much is on the card and they can then type in that amount and process the payment as a credit/debit card with the exact amount you wish to use, The card has to be swiped on the card machine and a signature will be required to complete the payment. Any remaining balance on the till can then be paid however you want to, cash, another gift card or a credit/debit card, If you don’t know how much is on the card and you try to use it for a purchase that is more than the balance, it will automatically decline the payment. If the stores/companies who were selling these cards explained all if the above customers would be a-lot happier and they would probably sell more of them. Hope this helps anyone who is unsure how to use them in a store x”

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Posted 5 years ago

“Awful card that can only be used in very limited locations.”

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Posted 5 years ago

“Discovered that hardly any money left on gift card due to 90p per month deduction for administration - what administion?No mention on the gift card to suggest that amount of 90p per month would be deducted. Bad practice.”

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Posted 5 years ago

“Avoid this company at all costs. What a rip off! Management fees for doing what exactly? Should be classed as theft. Would NEVER buy a One4All gift card for anyone and will do my best to tell others not to buy one for me.”

Helpful Report

Posted 5 years ago

“Appaling! Wish I'd never wasted my money. You can't use them in lots of places it says you can. You can't tell if you're on the Irish or English website & believe me it makes a huge difference! Issues in stores as cashiers don't know how to use them & so the cards decline. Hugely stressful & frustrating. Will never buy again!”

Helpful Report

Posted 5 years ago

“zero from me. I received a £100 gift card from my employer who are a worldwide organisation of impeccable reputation but sadly one4all have shown themselves not to match that standard. I presented my card to a huge UK retailer but they couldn't verify the card. after more than 30 minutes waiting I left with a card which had been deducted by the purchase price 'pending' and no product. I contacted the one4all customer service team 3 times and received no response and I'm 24 hours later. be wary of this company, they don't honour gift cards and provide the poorest customer service. I have receipts and emails to back up my statement I'd they even bother to read this.”

Helpful Report

Posted 6 years ago

“I sent six vouchers off to the UK for my grand children for Christmas, none arrived and I didn't know until afterwards. There was no explanation and the company would only re post without any special delivery, which I thought was shabby treatment. After speaking to several members of staff a lovely lady called Georgina sorted it out and they got their vouchers. I would like to know what happened as I have used the company several times in the past and I need to assess if they can be relied upon for the future.”

Helpful Report

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

One4allGiftCardUK Reviews