“AVOID, after 4 months of TRYING to spend online, I applied for a refund ! 2 months later, 16 emails and weekly calls to customer services, 4 uploads of utility bills and my driving licence and to the cost of £7.50 , still no refund ! I'm not giving up, will see if the waiver of the £7.50 as a gesture for my troubles materialize
1. Why hasn't this company been investigated or even shut down
2. Why do massive companies like Tesco, Argos, John Lewis associate with this rip off
3. Cash is king, let's stop lining somebody else's pocket”
“Is this a gift card or a licence for identity theft. I thought it was joke the information they wanted just so that i could redeem a gift voucher. When I saw the registration requirements I threw the gift card away.”
“Basically a confidence trick. A four year “valid thru” timescale which actually expires shortly after 18 months. One4All should be avoided at all cost because it will cost YOU to THEIR benefit. Don’t be shy to give cash as a gift and out this scam to an end.”
“This card has caused me to get really upset . Forty minutes on the phone to get through to customer care . They promised to send me an App which they didnt do . Im stuck with a useless card with 200€ on it . Total Robbery stay clear .”
“The fact that you cannot top up the card and cannot use as part payment means that you can only use under the amount on the card online. This means it is near impossible to spend all the money loaded on to the card. Rubbish!! Do not recommend.”
“I have 2 off these,..I am trying to redeem from an Argos online purchase but keep being rejected..
Argos automated chat is also a big let down with this problem...don't buy these”
“These cards are a complete rip off. They are really difficult to use and few shops accept them. Plus they charge you money every month the card is not used. Complained to their customer services, but they didn't reply. Avoid like the plague.”
“Thieves. That’s the only word to describe this outfit. They list shops that will accept the digital card online - problem if that most of them don’t.
Customer service is non existent. I have a €500 card that is useless.
In order to use it with Apple Pay or Google Pay you have to download an app which is useless, and send a photo of your passport (yes, these fly-by-nights with their unprofessional CS people have access to your private, and quite valuable Passport Information).
On the one4all website it tells you they have an app. They haven’t - apart from a photograph of an advertisement that is as useful as an ashtray on a motorbike.
This is a scam. Avoid Avoid Avoid.”
“Awful awful company. Customer service is shocking. Staff give conflicting information. I was told I would have to pay £7.50 to refund for each card even though it was on the 2 week cancellation period. I was told I would receive a refund in 7-10 days. It has been 6 weeks.
Avoid this giftcards at all costs!!! Do not make the same mistake I made!!!”
“shockingly bad customer service. avoid, avoid, avoid. I have never felt more frustrated using a product that was supposed to be a gift and happy experence.”
