One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.63

4.6 Rating 3,056 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 3,056 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so impressed with the service I received from one call today when I broke down, they answered my call really quick, and helped me log my rescue request on the really easy to use online portal, I received a text advising a recovery truck was on its way and to expect it within the hour, I then received further text where I could track my recovery vehicle, but he arrived within 20 mins and took me home, amazing!”

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Posted 5 years ago

“Very helpful and quick to help Joe was was very pleasant and cheerful and happy to help well done”

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Posted 5 years ago

“she did what it says on the can.”

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Posted 5 years ago

“Lovely and friendly, probably be lost without her finding my location”

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Posted 5 years ago

“Recovery organised with minimal fuss. Although I had to wait a while the recovery driver was brilliant. He was very helpful and soon got me back on the road.”

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Posted 5 years ago

“Very efficient from logging my breakdown someone was with me and I was driving away within the hour”

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Posted 5 years ago

“Called for a breakdown,the lady I spoke to was very helpful and dealt with my call in a very professional way. The breakdown man arrived within 40 mins. And sorted my problem straight away.great service. Thank you.”

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Posted 5 years ago

“Very polite and cheerful on the phone made the whole process very easy to report and gain the appropriate help that was needed.”

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Posted 5 years ago

“Arrived for a 'Home Start' within half an hour after reporting flat battery. Grateful advice my engineer who recommended driving straight to Halfords who replaced battery. All done in 2 hours and on the road again.”

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Posted 5 years ago

“Got through quickly, arrived when they said and got the car going.”

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Posted 5 years ago

“Very happy, Thank you.”

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Posted 5 years ago

“It arrive on time with a very helpful driver. A good experience for me. I am glad I added it on my policy.”

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Posted 5 years ago

“Customer SM1 very helpful and understanding would recommend them.”

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Posted 5 years ago

“Very helpful and understanding”

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Posted 5 years ago

“Customer agent SM1 gave excellent service on the phone and was very helpful and I had a very quick response from the breakdown team who managed to get the car going. Everyone was very professional and friendly and nothing we too much trouble thank you.”

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Posted 5 years ago

“Despite Covid situation, the break down call was handled quickly and recovery van arrived at the time indicated. Appreciate the hassle free & professional service. Full marks to One call.”

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Posted 5 years ago

“Really easy process, the lady I spoke to you was very nice, only took about 5 mins on the phone. I quickly received a text with the time the recovery vehicle would get to me. The guy that came out to me, was also very helpful. Really good service!!”

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Posted 5 years ago

“The arrival to collect my vehicle was well on time. The collection driver was very helpful and I am so glad that I had brake down cover included on my policy. NG3”

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Posted 5 years ago

“Thanks for Amazing Support by Bradly.”

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Posted 5 years ago

“After initial establishing my policy, Everything was so swift, supportive harmonious, and so utterly an amaxing service. Broken down in the early evening, dark rainy in a carpark, an amazing rescue service... Thank you all so much. Can't fault the service.”

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Posted 5 years ago

One Call Rescue is rated 4.6 based on 3,056 reviews