One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.63

4.6 Rating 3,041 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 3,041 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly efficient , polite and speedy service VERY grateful and impressed”

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Posted 5 years ago

“Called late Sunday night with a breakdown to be greeted by a cheerful telephone operator (CS5) who was very fast to process my request and I was very pleased to see the the mechanic a mere 25 minutes into the 1 hour window, he was able to diagnose the issue to a faulty starter motor, together we restarted the vehicle and I was on my way, more pleasingly all cost were included into my policy so no costs, 5⭐️ From me great service nice to know your there when I need you! Well done !”

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Posted 5 years ago

“CS5. Thank you for your help. Mechanic thank you too and for the speedy way you got me on the road again.”

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Posted 5 years ago

“CS5 was very pleasant and helpful. The gentleman who came out was also very helpful, and I was on my way in no time at all. Thank you”

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Posted 5 years ago

“Very efficient. Thank you”

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Posted 5 years ago

“Excellent service from helpful, friendly staff.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Turned up on time”

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Posted 5 years ago

“Excellent service . Was here in about half an hour to sort the problem. Thank you 😊”

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Posted 5 years ago

“Just unbelievable service, very quick and reliable. Lots of respect for the phone operator.”

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Posted 5 years ago

“Absolutely fabulous service very quick response fantastic customer service thankyou”

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Posted 5 years ago

“No aggro what so ever, very easy phone call to arrange repair. Customer service lady was very polite and helpful, breakdown people arrived on time excellent!!”

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Posted 5 years ago

“Great service kept me informed about time of arrival of breakdown truck brilliant service”

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Posted 5 years ago

“LC1 - Easy to contacting the telephone. The call handler Lauren was very helpful. She helped me to solve a stressful situation with her calm and professional advice. The recovery van was with me in less than 40 minutes. Thank you.”

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Posted 5 years ago

“The service was easy to access on the phone. The call staff “Lauren” was extremely helpful . She helped me to manage the stressful situation with her calm and practical advice. The recovery van was with me in less than 40 minutes. Thank you .”

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Posted 5 years ago

“I had a problem and it was sorted quickly and efficiently. You just forgot to let me know that because of covid The recovery guys were not taking passengers. Thank you.”

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Posted 5 years ago

“Fast, efficient and fixed in no time. Thank you for making sure I was back on the road.”

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Posted 5 years ago

“My experience with breakdown recovery was great the lady on the phone was calm and talked me through all I had to do, was really clear and easy to follow, wheel changed quickly and efficiently thank you”

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Posted 5 years ago

“very polite handlers and very quick and efficient pick up of broken down vehicle”

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Posted 5 years ago

“Not good customer service . Was left on hold for 40 mins listening to the lovely music. Person never returned.”

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Posted 5 years ago

One Call Rescue is rated 4.6 based on 3,041 reviews