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Onecom Reviews

3.9 Rating 390 Reviews
73 %
of reviewers recommend Onecom
3.9
Based on 390 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Colin was very helpful, he obviously knows his job well. He rang me back exactly when he said he would. Excellent customer service, Thank you
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Posted 5 years ago
Excellent response time bearing in mind the Covid. Agent was very helpful and informative.
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Posted 5 years ago
Colin Hooper of Onecom solved my problem quickly, efficiently and most politely. This is after a hopeless attempt to deal with it with Vijey, of Vodafone, in an online chat. It was a relief to speak to a person, and a very good person at that.
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Posted 5 years ago
Brilliant customer service! Onecom is a much better customer service than Vodafone. Always professional, friendly, helpful and, most importantly, effective!
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Posted 5 years ago
Great service from Oliver ☺️
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Posted 5 years ago
Excellent customer service both times rbat i called
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Posted 5 years ago
Nothing is ever too much trouble always Happy & Helpful , its a pleasure doing Business with them :)
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Posted 5 years ago
Fantastic service, very helpful, thank you very much
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Posted 5 years ago
The gentleman I spoke to was very helpful and polite. He explained things to me so I had more of an idea how my data works. Thank you.
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Posted 5 years ago
Great help nice guy
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Posted 5 years ago
Prompt, efficient and friendly. Can't fault the service.
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Posted 5 years ago
Extremely helpful could not of asked for more.thankyou
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Posted 5 years ago
Extremely helpful person cannot thank him enough
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Posted 5 years ago
Molly was extremely professional and helpful.I would certainly rate her as a 10 out of 10.
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Posted 5 years ago
I contacted live chat, Molly sorted my problem out in no time, a genuine pleasure to talk to. First class service.
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Posted 5 years ago
Great and polite service received by the CSA and she (Molly) gave the answers to my questions.
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Posted 5 years ago
Very happy with my call earlier today. My problem was dealt with very quickly and efficiently. Thank you
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Posted 5 years ago
Molly was very helpful and professional. She dealt with my query quickly and efficiently. Well done.
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Posted 5 years ago
Thanks a lot Molly for your help in resolving my query. Great job, first class service.
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Posted 5 years ago
Molly was really helpful and answered my query very quickly!
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Posted 5 years ago
Onecom is rated 3.9 based on 390 reviews