“I personally would like to send a message to the Senior management of Onecom regarding their Digital Customer Service Advisor Casey Moxham. I want you to know you have a STAR in your organisation, such a professional and dedicated member who went above and beyond her duties to solve my problem with Onecom. She personally grasp the problem I had and has over this week gone out of her way to keep me informed of the progress regarding solving the issue. I have had dealing with many Customer Service Departments in my time and I’ve never come across such a positive and friendly attitude. Casey Moxham warrants recognition by Onecom for providing outstanding service to a Onecom customer!👏👏👏”
“Ollie from Onecom has been very special…
Ollie from Onecom has been very special to our company. She fulfilled all our requests/ queries and problem on time even under pressure.
We are very satisfied with the service from onecom.”
“Our account manager Corrine is always there to be a helping hand. Being on an IT Service desk we have a lot of communication between the teams and they are always there to get the job done. This could be from troubleshooting current problems that we are having to updating our Comms manager portal. I would recommend using One com”
“Very reliable support team, Corrine is a good listener and understands the requests straight away. Process improvement is the heart of the organisation, both account management and the customer service team that I dealt with have been very helpful in achieving our organisational goals.”
“Your customer service team Berni and Molly were patient and professional. Easy to understand with very clear instructions to complete and correct my problem. It was a great pleasure speaking with them.”
“It was lovely talking to Molly just now , sorting out my account , and sorting out my worries about getting the statements sent through to me for our accountant, phew.
Looking forward to talking to her sgain on Monday to finalise it all.
Thank yoh Molly , you were brilliant .”
“Kealey was extremely helpful and pleasant! She followed through on her promise to get back to me and took time to communicate clearly and without jargon. I felt confident that the problem would be resolved.”
