“Such an easy site to navigate with plenty of fair priced items as good as any High Street Pharmacy shops.
A great choice of items to purchase & more.
A pleasure to do business with along with great communication with the seller...seller”
Hi Anouk,
We're sorry to hear you're unhappy with your experience.
We always aim to provide the correct items as ordered, and we take these matters seriously. In cases where an item appears different, it's often due to the “brand may vary” notice stated on the product listing — all products supplied are fully licensed and contain the same active ingredients.
As part of our health and safety policy, we’re only able to accept returns if the item is unopened and in its original condition. If this applies to your order, we're more than happy to arrange a return and refund.
Please do get in touch with our support team if you'd like us to look into this further. We’d be happy to help resolve the issue.