OOROO Reviews

4.9 Rating 1,380 Reviews
99 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
The staff at Ooroo are always kind and helpful, the techs always do good work.
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Posted 2 months ago
Thank you, Judy!
Posted 2 months ago
They scheduled my truck when I wanted they've been good to me for many years I would recommend them to my family and friends
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Posted 2 months ago
Thank you, Steven! We appreciate your business and support over the years and that you recommend us to friends and family!
Posted 2 months ago
My first time using this company for service. I was pleased with the interraction with the Team on site. I liked being able to take my car to a real repair station as opposed to a "hybrid" type of operation. They communicated well with me on issues discovered and I did not feel like I was being taken advantage of in any way. For my first interraction, I was very happy.
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Posted 2 months ago
Thank you so much, David!! Welcome to OOROO. We're glad you enjoyed the service and we look forward to seeing you next time.
Posted 2 months ago
First time at OOROO. Was expecting them to find dozens of problems with my 15-year-old car, especially since my "check engine" light was on. Also expected them to recognize an old, single, clueless lady and fabricate and upcharge me to the hilt! When they called to tell me it was done, I was stunned, thrilled, and utterly speechless. I feel like I have found the very last honest car repair shop in the world! They couldn't have been nicer guys, made me feel very comfortable and the bill was shockingly low. THANKS
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Posted 2 months ago
WOW!! Your kinds words have blown us away and made our day! Thank you so much Sarah. We're thrilled you enjoyed our service––especially that you felt comfortable. Welcome to the OOROO family. :)
Posted 2 months ago
Honest, courteous, and fair group to work with. Don't try to sell you things you don't need.
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Posted 2 months ago
Thank you very much, Gary!
Posted 2 months ago
George came to my home replaced my battery and had me up and running in minutes
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Posted 2 months ago
Glad to hear, thank you Greg!
Posted 2 months ago
I had my battery replaced twice in a span of 6 months and again my car wouldn't start. With that happening, I thought I needed a new alternator. Chase from OOROO came to the house, jump started my car and drove it to the repair. Grandma calls that "SERVICE"! He called me and informed me the alternator was fine, but after recharging the battery to 100% the battery was only functioning at 3%. The battery was 2 months old and had been replaced after the first one lasted 5 months. Chase informs me about 2 problems, that sometime in the near future, would need to be taken care of. One immediately and one when I could take care of it. I needed my front brakes done. This had been brought to my attention before (by the dealership) during an oil change. So, yes, I was aware that it needed to be done, but I'm a senior on a very tight budget so it was put off. Being a budget minded old woman, I inquired about the total of the bill. It was $0. I was shocked. The honesty allowed me to proceed with another much-needed repair. My car was returned by the end of the day (6 hrs. total), and I was educated with all the information from the test results so I could turn the company that sold me 2 bad batteries in 6 months into a sacrificial lamb. Don't rip off old people. We get really nasty. So, I call up the people that sold and replaced 2 bad batteries in 6 months and when he arrives, he admits it's a bad battery. As far as pricing, I'm stuck in perpetual sticker shock so I may not be the right person to ask. They did beat the dealerships pricing (I checked) and had the best coupon. Having someone you can trust to help you maintain your car, priceless.
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Posted 2 months ago
WOW, thank you so much Patricia!! Your comments have totally made our day. We're so glad you felt taken care of; we're happy to help.
Posted 2 months ago
First time in and will come back next time
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Posted 2 months ago
Welcome to the OOROO family! We look forward to seeing you next time.
Posted 2 months ago
I was very satisfied with the work done on my car. I would recommend Ooroo!
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Posted 3 months ago
Glad to hear; thanks Diana!
Posted 3 months ago
1st time customer. Too many positives here at OOROO! Friendly greeting, quick check-in, waiting room comfortable with drinks/cookies! Work done to high satisfaction. I can see why soooo MANY of us have switched from Jim Click/GV (rushed, lackadasical custiomer service) to OOROO! No hesitation here (ask so many others too) to highly recommend this repair facility.
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Posted 3 months ago
Wow, THANK YOU Anne!! Welcome to the OOROO family. :) We're thrilled you enjoyed our service.
Posted 3 months ago
An outstanding place to get your vehicle maintained and repaired. Friendly, knowledgeable and honest. They care about you and your car or truck. They will take you home when you leave the vehicle and pick you up when it's ready. Very clean and large shop with all the latest equipment to do the job right.
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Posted 3 months ago
Thank you very much, Tom! We really appreciate you.
Posted 3 months ago
Very professional
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Posted 3 months ago
Thanks, Luis!
Posted 3 months ago
Good great!
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Posted 3 months ago
Thank you, Ron!
Posted 3 months ago
George arrived at my office prior to scheduled appointment which is great. He was thorough and efficient. Thanks George and Ooroo.
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Posted 3 months ago
Thank you, Aaron! We're thrilled you enjoyed using the mobile service at your work. We work while you work, we like to say. :)
Posted 3 months ago
First time in and will come back next time
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Posted 3 months ago
We're happy to have you! See you next time. :)
Posted 3 months ago
Always courteous. Always thorough. Reasonable pricing.
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Posted 3 months ago
Thank you, Janie!
Posted 3 months ago
Love them! Dustin went the extra mile and found out my issue was covered under a Honda extended warranty even though the car is 5 years old. Saved me A LOT of money. They are so knowledgeable at OOROO!
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Posted 3 months ago
WOW, thank you so much, Evelyn! We're happy to help and we appreciate you sharing.
Posted 3 months ago
George came to my job and got the car running quickly, no time wasted, excellent job thanks again
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Posted 3 months ago
Thank you very much, Neil!
Posted 3 months ago
Just needed a battery replaced and appreciated their mobile service - no need to tow it:) George arrived within the 30 time-frame (which was a surprise because most places give a window of a few hours) and quickly replaced the battery. He also checked the alternator and gave it a good bill of health. He was an affable guy and knowledgable, even about my older model car. I would use this service again.
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Posted 3 months ago
Wow, thank you Rebecca! We're thrilled you enjoyed using the mobile service at home. Thanks for taking the time to share your experience.
Posted 3 months ago
Great work! Reasonable prices and George R was great.
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Posted 3 months ago
Thanks, Chuck!
Posted 3 months ago
OOROO is rated 4.9 based on 1,380 reviews