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OOROO Reviews

4.9 Rating 1,675 Reviews
98 %
of reviewers recommend OOROO
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About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

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Anonymous
Anonymous  // 01/01/2019
Walked in the door and greeted by my name. Followed by friendly conversations about what I needed for my car. Asked if I needed a ride complementary ride home. Absolutely a great service experience with great work done the first time. Thanks
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Posted 3 months ago
Tom, so wonderful to hear that! Thank you for taking the time to share! We are happy to be able to provide our complimentary shuttle services.
Posted 3 months ago
First time customer and I was impressed. Making an appointment they had my needs in mind. Dropped the truck and I got notified late afternoon it was ready. The first thing I noticed how clean the shop was. Dustin and Leroy were a pleasure to deal with and the truck is running great.
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Posted 3 months ago
Thank you Jeffrey! We are so glad to hear about your experience. We take pride in being able to help care for customer and aim to give the best experience possible each time including a comfortable waiting area. We hope to see you again soon!
Posted 3 months ago
Good to see Dustin still there! He explains everything & answers all questions My go to station for many years Very honest ladies!
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Posted 3 months ago
Toni, thank you so much!! We really appreciate you taking the time to share your experience. We look forward to seeing you again next time!
Posted 3 months ago
Service is excellent at OOROO.!!!!
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Posted 3 months ago
Thank you Greta!!
Posted 3 months ago
George, who was the technician who comes to service my car ,is courteous and very professional. I would gladly recommend the company, I am very pleased with the service that you provide,
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Posted 3 months ago
Thank you so much for taking the time to share your experience!!
Posted 3 months ago
My husband and I have always had great customer service at Ooroo. Chase and Mike always go above and beyond for us and we wouldn't trust our vehicles to anyone else but them.
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Posted 3 months ago
Wow, Kristine, we are so honored to have earned your trust. Thank you very much for taking the time to share. We look forward to seeing you again next time!
Posted 3 months ago
I have been going to Ooroo queen creek multiple times now, they are the most kind, most efficient, & most accommodating buisness I have ever been too! I will continue to go to receive quality service for my vehicle! Thank you Ooroo team!
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Posted 3 months ago
Thank you SO much Cheyenne!! We are so honored to have earned your trust. We appreciate you taking the time to share. We hope to see you again soon.
Posted 3 months ago
Ooroo is wonderfu in every way. They have experience, good service, friendly staff, reasonable prices and a ride home. I recommend them to all my friends. Thank you Oooro.
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Posted 3 months ago
Sally, it is terrific to hear about your experience with us! Thank you for sharing OOROO with your friends. We're so glad to hear you've enjoyed our complimentary shuttle service as well. We look forward to seeing you again next time!
Posted 3 months ago
I have used many different mechanic shops over my lifetime. I won’t take my cars anywhere else. They are honest, reliable and truly go above and beyond to help their customers. My most recent experience was in buying a used car for my daughter. Chase and Mike reviewed carfax details of cars and ultimately helped me find a car within budget, great condition and helped me to understand what future repairs would be needed. As a single mom with limited knowledge on cars they are a truly a god send. I would not hesitate to send seniors, single moms or young adults to this shop as I know they will be well taken care of. Thank you ooroo for all you do for my family
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Posted 3 months ago
WOW, Brandi thank you so much for sharing your experience and the incredibly kind words. We are honored to have earned your trust and play a small part in helping keep you and your family safe on the road. We look forward to seeing you again next time!
Posted 3 months ago
They are Pros. Do what they say their going to do and do it well !
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Posted 3 months ago
WOW! Thank you very much Greg!!
Posted 3 months ago
Great service and great work.
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Posted 3 months ago
Thanks Duane!!
Posted 3 months ago
Anytime I need service, everyone is helpful and provides excellent service at a reasonable price with quality work.
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Posted 3 months ago
Thank you Mark, that's terrific! Thank you for sharing.
Posted 3 months ago
Greeted me and had my information ready when I arrived. Service performed quickly and recommendations made for maintenance, but not in a heavy handed manner. Would highly recommend!
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Posted 3 months ago
David, we really appreciate you sharing your experience! Thank you! We hope to see you again soon.
Posted 3 months ago
.Great Service and care! Highly recommend OOROO!
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Posted 3 months ago
Wow, thank you Truman!
Posted 3 months ago
Professional and efficient!!
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Posted 3 months ago
Thank you SO much Sheila!!
Posted 3 months ago
The home service is awesome. OOROO came out within a few hours and replaced the battery in my sports car. Fair price, great service and Logan was professional and friendly. Will definitely use OOROO again.
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Posted 3 months ago
Hi Richard, thank you so much!! We are glad to hear about your experience with our mobile services. We look forward to seeing you again soon.
Posted 3 months ago
I’d give it a 5 plus except that we were a bit disappointed that after a nearly $2,000 repair job and three weeks duration, the car was returned filthy. It would have been a nice touch to have run the car through a car wash before we picked it up.
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Posted 4 months ago
Hi Evan, we're so glad you enjoyed the service but wanted to respond to your comment. Thank you for taking the time to rate us and share your experience. We're sorry for the inconvenience with your vehicle being dirty when you came to pick it up! Glad that Dustin was able to get ahold of you and get you taken care of. We have shared this with our team and aim to improve on this experience for next time. We hope to see you again soon!
Posted 3 months ago
Always great service - looking out for the customer's best interests.
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Posted 4 months ago
Ted, thank you so much!!
Posted 3 months ago
Perfect as always. Had a check engine light on the Goombah, took it in, they went over that beast with a fine tooth comb. Turns out, it was easily fixable and covered. Old Silver is 325k miles and counting, they have almost always serviced it, it wont quit, and the Goombah is 108k and works perfectly again even though parts are getting impossible to find. This shop keeps my cars on the road. Always reasonable, always a great experience
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Posted 4 months ago
Andy, thank you so much for sharing your experience! We are so happy to help keep you and your Vehicles safe on the roads.
Posted 3 months ago
Had my car in for an oil change and tire rotation as well as to have a light checked that came on and when my car started missing. All issues were taken are of in a short time and I was back on the road smoothly. Thanks to all of the technicians and courtesy driver Rodney who took me home and picked me up when my car was done. Great service!!
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Posted 4 months ago
Linda, thank you!! Happy you tried out our complimentary shuttle service. We hope to see you again soon.
Posted 3 months ago
OOROO is rated 4.9 based on 1,675 reviews