OOROO Reviews

Name: OOROO
Address: 12945, North Oracle Road, 12945, North Oracle Road, Tucson
Rating: 4.91

4.9 Rating 1,675 Reviews

98 %

of reviewers recommend OOROO

Company Reviews

Metrics

Info

About OOROO:

Welcome to OOROO Auto. We’re an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, you’ll have access to high-quality car repair and maintenance that’s customized to your schedule and lifestyle.

Visit Website

Write Your review

Tell us how OOROO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“immediate service, courteous managers and a very efficient shuttle service.”

Helpful Report

Posted 4 months ago

Thank you Fred! Happy we could help and glad to hear about your experience with our complimentary shuttle service.

Posted 3 months ago

“Used Car dealership gave us a song and dance. These guys found and resolved the problem for the price of a diagnostic test. We Trust Them!”

Helpful Report

Posted 4 months ago

Thanks so much Edward! We are honored to have earned your trust! We hope to see you again next time.

Posted 3 months ago

“I feel like I can trust everyone at OOROO to do a gerat job.”

Helpful Report

Posted 4 months ago

Thank you so much Peter! We are honored to have earned your trust!

Posted 3 months ago

“Very friendly and helpful employees. Service includes taking you home after you drop off your vechicle, and picking you up when it is done.”

Helpful Report

Posted 4 months ago

Thank you John! So glad to hear you used our complementary shuttle services. We hope to see you again soon!

Posted 3 months ago

“On a very cold morning George did his mobile oil change on our Lexus in front of our house. In less than 45 mins he was done. George was pleasant and professional, he’s a real asset to your staff.”

Helpful Report

Posted 4 months ago

Terrific! Thank you Doug, we are happy to hear you had such a good experience with our mobile services.

Posted 3 months ago

“Wow, 1/2 hour ahead of schedule and super fast service. was done in less than an hour and my team member was back on the road and working his shift. Great service OOROO, as always.”

Helpful Report

Posted 4 months ago

Denny, so wonderful to hear about your experience. Thank you for sharing! Happy we could help get your team back safe on the road.

Posted 3 months ago

“Previously I wrote a review about my first experience with Ooroo when we moved here from Florida in 2021. As we were nearing Tuscon the car developed a noise underneath. Knowing no car repair places and very few people here, I went to the dealer, having had good experiences at the dealer in Colorado Springs where we bought the car and at a dealer in Jacksonville FL where we moved from COS. Dealers are different! It's a long way down there and the experience quickly turned into a fiasco. Need to replace the oil pan ($100+++) without really looking to see what the problem was ?!?! Terrible customer transport service. Couldn't coordinate. Delays on doing the work, etc. Finally called to see if I could get just my car back and start over ANYWHERE ELSE !! On the way home coming up Oracle I happened to notice Ooroo and figured it wouldn't hurt to ask. I needed to use my car immediately - without the noise. The gentleman at the front desk called a young man from the back to take a look. Just a few minutes and he returned – problem fixed !! “What did you do?” “Tightened a couple nuts.” No charge and no noise since, just continuing outstanding service. And the great car care program!! (I hate changing wiper blades!) Would not even consider going anywhere else! Since 2021! So yesterday returning from Mesa airport, another noise underneath. Loose, flapping plastic part. Duct tape – twice. Home and immediately to Ooroo! Ooroo Chapter 2! Young man (I'm 81 so you're all young) looked underneath. Replaced broken nut! Good to go!!! Ooroo is the best also with regular service and maintenance!!”

Helpful Report

Posted 4 months ago

WOW Dave, thank you so much for the kind words!! We are so glad you found us and gave us a try. It is great to hear about your experience. We are honored to have earned your trust and are always happy to help. So glad to hear about your experience with us over the years and our Happy Car Club subscription services. We look forward to seeing you again next time!

Posted 3 months ago

“The staff of experts are always going to give you the extra 10% that’s worth a lot these days, go see them , they are the best in Green Valley.”

Helpful Report

Posted 4 months ago

Hi Willie, thank you for sharing your experience. We hope to see you again next time!

Posted 4 months ago

“Amazing service. Came out on time to my home and changed my oil, filters and filled my tires. Very professional.”

Helpful Report

Posted 4 months ago

Thank you Stephen! So glad you enjoyed our mobile services.

Posted 4 months ago

“Our recent service experience was excellent”

Helpful Report

Posted 5 months ago

Barry, that is wonderful to hear. Thank you for sharing!

Posted 4 months ago

“Always get great explanations of my vehicles' issues. Very professional, fair and well-run shop!”

Helpful Report

Posted 5 months ago

WOW! Thank you Frank, that is so great to hear.

Posted 5 months ago

“Great experience with Ooroo. Chase was a huge help from the start and worked with us to find a solution for our money pit Jeep that wouldn’t pass emissions. Great communication from all involved at Ooroo and they didn’t try to upsell anything.”

Helpful Report

Posted 5 months ago

Thank you JJ! So glad to hear about your experience and happy we could help you find a good solution!

Posted 5 months ago

“Excellent service! The team was professional, knowledgeable, and quick to dianose and fix the issue with my van. Pricing was fair, and they kept me updated throughout the process. Our van runs like new again - HIGHLY RECOMMENDED!”

Helpful Report

Posted 5 months ago

Chuck, thank you so much! We really appreciate you taking the time to share your experience!

Posted 5 months ago

“George arrived right on time as scheduled. He checked my car battery and determined that in fact it was "dead". Out with the old battery and in with the new! George took my payment and it was 20 minutes from start to finish. He was so friendly and I felt very confident in his abilities throughout the entire process. Kudos also to Frank, the scheduler, everything was perfect!!! Have shared my experience to a lot of my coworkers!”

Helpful Report

Posted 5 months ago

Karen, thank you so much for sharing OOROO with your coworkers! We are so glad you enjoyed our mobile services where we can help you with your vehicle at home and at work! We look forward to seeing you again next time.

Posted 5 months ago

“Andre arrived before the appointment time and started on an oil change in our driveway. He checked out everything and did a great job working on our car. We can't say enough about Ooroo Auto. We trust them to always do the best for us! Thank you Andre and of course, Frank!”

Helpful Report

Posted 5 months ago

Incredible to hear! Thank you Barbara, we are honored to have earned your trust. So glad to hear you enjoyed the our mobile services. We look forward to seeing you again next time!

Posted 5 months ago

“Used mobile oil change service and was pleased, once again, with timeliness, professionalism, and overall general friendliness. Additional checks were made for filters and was advised as to tread wear on tires. George was thorough, friendly, and professional. I'm happy with the service provided by OOROO, delivered in a friendly fashion...always.”

Helpful Report

Posted 5 months ago

Thank you SO much Cecil!! So glad to hear about your experience with our mobile services! We really appreciate you sharing and we look forward to seeing you again next time.

Posted 5 months ago

“Very knowledgeable and supportive of the process with my car!”

Helpful Report

Posted 5 months ago

Thanks David!!

Posted 5 months ago

“OUSTANDING. Outstanding - Up front with pricing Very competitive pricing. Great communication with no upselling and no Surprises at the end. And Free shuttle service”

Helpful Report

Posted 5 months ago

Tim, thank you SO much!! Terrific to hear about about your experience. We are so glad to see you tried out our complementary shuttle service as well.

Posted 5 months ago

“The guys at OOROO are extremely friendly and very knowledgable. They let you know what is happening every step of the way and make sure you are comfortable while waiting. Their pricing is also very competitive. I highly recommend OOROO.”

Helpful Report

Posted 5 months ago

WOW! Thank you so much David! We are so glad to hear about your experience. We look forward to seeing you next time.

Posted 5 months ago

“Very knowledgeable and supportive of the process with my car!”

Helpful Report

Posted 5 months ago

David, thank you so much! We appreciate you sharing your experience.

Posted 5 months ago

OOROO is rated 4.9 based on 1,675 reviews