“Here is my honest review. Really good for the custom choices, but it is a little bit expensive for the quality of the pictures and frames. It arrive home in a decent time and it was well packed. Again, I think that on this website, you pay the the variety and the custom possibility to decorate your home. In general, I recommand it. I would give it 3.75/5 stars.”
“Good quality frames!! They mostly match the stock images perfectly—I would say for anyone curious if the natural oak frames are a warm tan or a cool tan, they’re definitely cooler, with a more gray tone (though still clearly tan!). Just not the same warm buttery tan from, say, West Elm or Pottery Barn. But! I knew that buying these for half the cost, and they’re still gorgeous. Was nervous buying from the US, but truly awesome experience and they got to me in under a week!”
“Was disappointed that the frames were made in China, based on webpage information thought were made in Canada. Otherwise products are good quality and delivered quickly.”
“Good frames for the price. I like how the plastic/glass part had a protective layer so it prevented any scratches. The light coloured solid oak wooden frames where darker than what was depicted on the site - reason for the 4 star review.”
“Excellent service à la clientèle. J’aurais donné 5 étoiles, mais j’ai été déçue de recevoir mon affiche et son cadre séparément. Il a fallu que j’assemble le tout alors que sur le site, on m’a montré l’affiche encadrée.”
“I ordered 3 prints of different sizes, along with corresponding 3 black metal frames. Two of the prints were exactly as shown on the website and I'm very happy with them (MAJESTÉ AILÉE et PAYSAGE JAPONAIS). The third (INKU) is significanly more 'muted' then on the website but it is still lovely. My only concern is with the 24"x36" metal frame... it is a bit 'flimsy' for the size and may not hold up to time...we will see! For the smaller sizes, the metal frames are perfect!”
“Great quality prints at a reasonable price with lots of options! Quick delivery and everything is great with the exception of one of the frames I received which had some nicks and imperfections. Nothing major, so overall a good first experience!”
“The frames were beautiful and exactly what I wanted! They were also packaged well, and nothing came damaged. It would have been a 5 star rating if the packing slip (listing the items in the box and their prices) were not taped outside on the box in full view. I live in an apartment building where the package drop-off is out in the open in the lobby, so anyone could see the items that were inside and may be more likely to steal the package (unfortunately we’ve had some package theft in the past). In the future I’d say it’d be better to keep the detailed packing slip taped inside the box so no one can see.”
“My frames arrived quickly and were in great shape. I wasn’t happy with the white frames as they have a rustic look to them with the oak grain coming through and sometimes appearing black.”
“The prints are beautiful. The image quality is great and they are printed on thick paper. Just FYI though, the size of the print might not always be the size of the IMAGE. We ordered 50x70 cm prints and there was some white space. To be fair, this was displayed in the cart but I assumed it was the white of the frame.”
“I love their frames, the look fantastic and are very robust! My only issue is the finish was quite not done, and there are some pointy points on the wood but it's no big deal as it requires some sanding.”
Hello Ankur,
We are sorry to hear that you have received uneven frames. A customer service representative should have reached out to you. We hope the resolution provided was satisfactory, if not, please reach out to us via support@oppositewall.com.
Thank you for the feedback.
Have a good day!
Opposite Wall Team
“Some of the frames had cracks in them, and plexiglass sheet scratches way too easily. I assembled the frame on a tablecloth and plexiglass still had scratches when completed. Overall, happy with the frames considering the low cost and ease of purchase.”
Hello Eric,
Thank you for your review.
We are sorry that you received cracked frames.
We hope that you were satisfied with our resolution, and we thank you for your understanding.
Have a nice day.
Opposite Wall
Bonjour Claudine,
Nous sommes ravis d'entendre que vous êtes satisfaite avec la qualité dur produit!
Merci de votre avis,
Bonne journée!
Équipe Opposite Wall
Hi there,
We thank you for your review of your order. We have made a lot of changes since the last time you tried our services, and we made a few improvements. Please visit our website on oppositewall.com for more information.
Have a good day!
Opposite Wall Team
Hi Caroline,
We thank you for your review of our product. We have made a lot of changes since the last time you tried our product. Please visit our website on oppositewall.com for more info.
Have a good day!
Opposite Wall Team
