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Opposite Wall Reviews

4.7 Rating 2,488 Reviews
92 %
of reviewers recommend Opposite Wall
Read Opposite Wall Reviews

About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

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Email:

support@oppositewall.com

Good quality frames!! They mostly match the stock images perfectly—I would say for anyone curious if the natural oak frames are a warm tan or a cool tan, they’re definitely cooler, with a more gray tone (though still clearly tan!). Just not the same warm buttery tan from, say, West Elm or Pottery Barn. But! I knew that buying these for half the cost, and they’re still gorgeous. Was nervous buying from the US, but truly awesome experience and they got to me in under a week!
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Posted 3 years ago
Was disappointed that the frames were made in China, based on webpage information thought were made in Canada. Otherwise products are good quality and delivered quickly.
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Posted 6 years ago
The frame was beautiful and came on time :)
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Posted 3 years ago
Good frames for the price. I like how the plastic/glass part had a protective layer so it prevented any scratches. The light coloured solid oak wooden frames where darker than what was depicted on the site - reason for the 4 star review.
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Posted 3 years ago
Excellent service à la clientèle. J’aurais donné 5 étoiles, mais j’ai été déçue de recevoir mon affiche et son cadre séparément. Il a fallu que j’assemble le tout alors que sur le site, on m’a montré l’affiche encadrée.
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Posted 2 years ago
Nice oak colour, I had to purchase my own mount in hardware as some of the back clamps didn’t close straight so using those weren’t an option
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Posted 3 years ago
I ordered 3 prints of different sizes, along with corresponding 3 black metal frames. Two of the prints were exactly as shown on the website and I'm very happy with them (MAJESTÉ AILÉE et PAYSAGE JAPONAIS). The third (INKU) is significanly more 'muted' then on the website but it is still lovely. My only concern is with the 24"x36" metal frame... it is a bit 'flimsy' for the size and may not hold up to time...we will see! For the smaller sizes, the metal frames are perfect!
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Posted 3 years ago
Great quality prints at a reasonable price with lots of options! Quick delivery and everything is great with the exception of one of the frames I received which had some nicks and imperfections. Nothing major, so overall a good first experience!
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Posted 5 years ago
Superbe sélection et qualité !
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Posted 3 years ago
The frames were beautiful and exactly what I wanted! They were also packaged well, and nothing came damaged. It would have been a 5 star rating if the packing slip (listing the items in the box and their prices) were not taped outside on the box in full view. I live in an apartment building where the package drop-off is out in the open in the lobby, so anyone could see the items that were inside and may be more likely to steal the package (unfortunately we’ve had some package theft in the past). In the future I’d say it’d be better to keep the detailed packing slip taped inside the box so no one can see.
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Posted 4 years ago
My frames arrived quickly and were in great shape. I wasn’t happy with the white frames as they have a rustic look to them with the oak grain coming through and sometimes appearing black.
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Posted 4 years ago
The prints are beautiful. The image quality is great and they are printed on thick paper. Just FYI though, the size of the print might not always be the size of the IMAGE. We ordered 50x70 cm prints and there was some white space. To be fair, this was displayed in the cart but I assumed it was the white of the frame.
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Posted 3 years ago
I love their frames, the look fantastic and are very robust! My only issue is the finish was quite not done, and there are some pointy points on the wood but it's no big deal as it requires some sanding.
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Posted 4 years ago
Hello Ankur, We are sorry to hear that you have received uneven frames. A customer service representative should have reached out to you. We hope the resolution provided was satisfactory, if not, please reach out to us via support@oppositewall.com. Thank you for the feedback. Have a good day! Opposite Wall Team
Posted 2 years ago
Some of the frames had cracks in them, and plexiglass sheet scratches way too easily. I assembled the frame on a tablecloth and plexiglass still had scratches when completed. Overall, happy with the frames considering the low cost and ease of purchase.
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Posted 4 years ago
Hello Eric, Thank you for your review. We are sorry that you received cracked frames. We hope that you were satisfied with our resolution, and we thank you for your understanding. Have a nice day. Opposite Wall
Posted 2 years ago
Belle qualité de produit.
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Posted 3 years ago
Bonjour Claudine, Nous sommes ravis d'entendre que vous êtes satisfaite avec la qualité dur produit! Merci de votre avis, Bonne journée! Équipe Opposite Wall
Posted 2 years ago
Good quality for a frame ordered online
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Posted 4 years ago
Hi there, We thank you for your review of your order. We have made a lot of changes since the last time you tried our services, and we made a few improvements. Please visit our website on oppositewall.com for more information. Have a good day! Opposite Wall Team
Posted 2 years ago
I expected higher quality print/paper
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Posted 5 years ago
Hi Caroline, We thank you for your review of our product. We have made a lot of changes since the last time you tried our product. Please visit our website on oppositewall.com for more info. Have a good day! Opposite Wall Team
Posted 2 years ago
This is my second frame from opposite wall. As beautiful as the first. Though the glass that comes with these frames are very reflective, I’ll need to buy some non-glare glass to truly enjoy the prints.
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Posted 4 years ago
Hello Kyle, We are glad to hear that you like your frame! We might consider changing the plexiglass in the future, so we appreciate your feedback on that. Wish you a great day! -Opposite Wall Team
Posted 2 years ago
Good website ux, and customer service was relatively fast when shipment came partly damaged. Replacement sent no questions asked which is great but shipping took too long.
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Posted 2 years ago
Hi there, We thank you for your review of our your order. We have made a lot of changes since the last time you tried our services, and we made a few improvements. Please visit our website on oppositewall.com for more information. Have a good day! Opposite Wall Team
Posted 2 years ago
The frames are okay quality. Seems like quality control is not a priority as 2/3 of my frames were defective. However, the team resolved the issue so I have no issues there. I just ordered another three frames so hopefully they are all in good shape!
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Posted 2 years ago
Hi Christina, Thank you so much for your feedback and for trusting us. Please feel free to reach out to us if anything went wrong. We are always here to help. Have a nice weekend! Opposite Wall Team
Posted 2 years ago
Opposite Wall is rated 4.7 based on 2,488 reviews