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Opposite Wall Reviews

4.7 Rating 2,488 Reviews
92 %
of reviewers recommend Opposite Wall
Read Opposite Wall Reviews

About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

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Email:

support@oppositewall.com

Overall looks good, but the quality is nothing that special and nothing that justifies the price. Some of my minimalist prints had visible imperfections. They don’t own the rights to many of the pictures. It would be easy to find them online and print them at home or at the store.
Helpful Report
Posted 5 years ago
A little disappointed by the quality of the posters. One of my posters looked like the ink was running out and there was some sort of stain on the poster (maybe from being pressed up against another poster). I was also disappointed to find out the 30% discount did not apply to the frames. Don't think I would have purchased it from here otherwise. It is too much of a hassle to do returns for me, but I won't be purchasing from here in the future.
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Posted 4 years ago
Deuxième cadre en chêne acheté sur votre site. Belle qualité. Par contre, ma livraison a été retardée et on ma seulement dit d'attendre. Le tracking indiquait qu'il était rendu à Lévis et je demeure en Montérégie. C'était pour un cadeau. Je suis arrivée les mains vides. Je reçois vos communications en anglais et cela m'irrite beaucoup.
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Posted 2 years ago
Les images sont très mats sans éclats Je pensais avoir un peu de luisant
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Posted 2 years ago
Le processus de commande et de livraison s'est bien déroulé, mais nous avons reçu notre commande et nos 3 cadres étaient abîmés, autant le cadre que le plexiglass. Étant donné le montant payé pour la marchandise, je trouve ça dommage de recevoir un produit de moindre qualité. Aussi, il y a des tâches noires sur le blanc de nos affiches, comme des tâches. Nous avons eu un bon service pour le remplacement des cadres, mais il reste que nos attentes étaient plus élevées pour la qualité.
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Posted 4 years ago
Nice frames but poor service. We were delivered the wrong order. They were quick to rectify.
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Posted 6 years ago
I ordered 2 Dark Oak Frames. The 18x24 arrived in great condition! Unfortunately I’ve had quality issues with the 24x36 Frame. The first frame arrived with a broken corner in the wood and cracked plexiglass. Customer service was great- quick to respond and help remedy the issue; however, the second also arrived damaged. It appears their shipping packing was the culprit- which could explain why the smaller frame didn’t have an issue vs the larger, heavier frames.
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Posted 2 years ago
The print was excellent but the frame was made sloppily. The wood wasn’t sanded down properly so there were areas where parts of it curled out a bit, and one side of the frame was thinner than the others, which showed at the corners as they didn’t match up properly
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Posted 2 years ago
The prices, frame quality, and shipping speed are great! Unfortunately there is a lot of glare on the plexiglass.
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Posted 5 years ago
Overall, I was expecting higher quality. I didn't realize the glass was pexiglass, which was a disappointment. Saying that, I kept them and they look great hanging in my home!
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Posted 5 years ago
Beautiful art and nice frame. My plastic has a good scratch in it though and it’s almost impossible to wipe the dust off the inside of it. I’ve had to clean it off several times and it still isn’t perfect. Looks amazing though!
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Posted 4 years ago
Honestly, they were okay. When I ordered there were no frames in size (not sure how a store who does this for a business doesn't have, but okay), so I just got the posters and now I have to go out and hunt for frames. $10 shipping for tiny posters and it was by no means quick. I think that'll be my only order from there.
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Posted 4 years ago
I’m really happy with the frames. Even though It is expensive for me, I adore the frames opposite wall offers. The customer services on the other hand was... ouf! Cheers Reply: the problem was out of the customers service's hands even though I wrote to them 5 minutes after the purchase. Reason: you don't have any other contact with them than the written form and they are definetly not close to your actual office. 2nd issue: they couldn't revise my order because it was packed, not because it was sent... In my opinion you go cheap on customer service, cause you don't care more about sales than about customers. Then again, you care more about money than about earths resources and polution - so much packaging, paper and plastic for two frames... On both of thease, you are quite equal as most of Canada's bussiness, so you're in the norm. We don't have other choise, so no worries for now (just my honest opinion).
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Posted 4 years ago
The quallity of the image vs the price is not proportional.
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Posted 2 years ago
Hi Carlos, Thank you for your feedback. We're sorry that the quality of the image did not match your standards. Client satisfaction is our priority so a customer service representative will reach out to you in the following hours. Thank you for shopping with us, The Opposite Wall's team wishes you a nice evening
Posted 2 years ago
Frame looks great but I was disappointed with the mat. It has a dirty finger print on it and now sure how to clean it.
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Posted 4 years ago
I was disappointed with the quality of the paper.
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Posted 2 years ago
Shipping was fast, love that the wood is FSC certified but the frames I got were stained with a dark substance, was expecting higher quality at $20 per frame...
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Posted 4 years ago
The frame is fine. Not great. It’s a bit flimsy but it should be fine. The price is not bad but for $60ish bucks (36x24) I was expecting it to be a bit more solid.
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Posted 4 years ago
I love this company’s aesthetic and style. The website is informative and easy to use. The frames look classic and high quality. I was not satisfied with my first order, due to a damaged mat and a white wood frame that had quite a different texture than the product photos. I thought my disappointment could have been avoided easily, with better packing practises and perhaps a video of the white oak frames. However, the customer service was great and the return process was easy, so I may try my luck again with a different item.
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Posted 3 years ago
i love the look of the poster frames i got. however they were wrapped in so much plastic and bubble wrap that the point of the sustainable wood they used was pointless. as i was unwrapping the third layer of plastic to get to the frame i cut the string to hang the picture up with. so im sad.
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Posted 5 years ago
Opposite Wall is rated 4.7 based on 2,488 reviews