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Optical Express Reviews

4.7 Rating 4,217 Reviews
95 %
of reviewers recommend Optical Express
4.7
Based on 4,217 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 38%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
2.9 out of 5
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Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
Great, professional company. Seamless process. Very pleased with pre and post care, pleased with procedure and results post op.
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Posted 12 years ago
fantastic outcome, totally changed my life
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Posted 12 years ago
Great service, proffessional and positive attitude. results? hmmmm... WOW Very confident I will offer laser correction to friends and family.
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Posted 12 years ago
It has been a fantastic procedure i am pleased with the results and advice or recomend anyone to do it if they have the funds, it automatically changes your lifestyle as your vison becomes better.
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Posted 12 years ago
I had very poor vision before undergoing the surgery - I haven't even thought about my glasses for over a month now!
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Posted 12 years ago
Laser surgery delivered even more than I could have hoped for - better than 20:20 vision in both eyes.
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Posted 12 years ago
Staff very knowledgable and friendly, on day of surgery no pain at all, only mild discomfort felt, follow up appointments, questions answered to my satisfaction.
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Posted 12 years ago
I wish i had been for a consultation earlier, and had the surgery done years ago. I cannot praise the staff highly enough. Pre surgery I had all my questions answered, and on the day I felt comfortable and reassured. Have been recommending it to everyone!
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Posted 12 years ago
My eyesight is excellent now, I can see properly for the first time in over 30 years. It has made a huge difference to me. The procedure was very quick with only a slight amount of discomfort. Apart from some dryness in the first few weeks, my eyes are fine now. I would definitely recommend this procedure to anyone.
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Posted 12 years ago
The surgery has changed my life. I don't suffer from dry and red eyes any more and I am able to use a computer much longer than before.
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Posted 12 years ago
Would recommend to anyone very pleased with the results good value for money, really nice and friendly staff in Aberdeen and Edinburgh.
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Posted 12 years ago
had some reservations, but everything went much better than expected. the level of after care made me feel at ease and everything was easy.
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Posted 12 years ago
My experience has been excellent and I can't recommend Optical Express or its staff highly enough. On the day I didn't have time to get nervous as the procedure itself was over so quickly and completely painless. My eyes were uncomfortable for a few hours afterwards (dry and sensitive to light) but this passed within a day or so and I now have perfect vision for the first time in my life. I would do it again without hesitation. Thank you Optical Express.
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Posted 12 years ago
I thought for a long time about whether or not to have laser surgery and wish now that I had done it long ago. I was surprised at how easy and pain free the procedure was. The staff were all very kind and helpful and explained everything fully at all times.I would recommend laser surgery to anyone.
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Posted 12 years ago
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Posted 12 years ago
To be able to finally see without the aid of glasses is a miracle after 30 years. I am able to life a more independent life without having to worry about glasses dropping. Simple day to day task are much more simpler e.g playing and running around with your children, going to the cinema watch a 3D movie, sports...etc
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Posted 12 years ago
couldnt have been treated any better .
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Posted 12 years ago
LIFE CHANGING - SHOULD HAVE DONE IT YEARS AGO
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Posted 12 years ago
the staff in both store and clinic very professional,informative and helpfull
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Posted 12 years ago
The first day after surgery was abit hard due to grittiness in eyes but after about 3 days it was very good. My eye site was near enough perfect and i could continue my life in a more clear way
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Posted 12 years ago
Optical Express is rated 4.7 based on 4,217 reviews