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Optical Express Reviews

4.7 Rating 4,217 Reviews
95 %
of reviewers recommend Optical Express
4.7
Based on 4,217 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 38%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
2.9 out of 5
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Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
The staff have been nice to talk to, the surgery went well,
Helpful Report
Posted 11 years ago
My check ups pre and post surgery were all conducted efficiently. My eyesight correction has improved my quality of life
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Posted 11 years ago
Felt all members have been very professional and i have felt very at ease at all times with all procedures
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Posted 11 years ago
HAve been thinking about getting my eyes lasered for about 20 years, only plucked up the courage as friends had had theirs done in the last few years with OPtical Express and had great outcomes. Really pleased I had mine done, just wish I'd been brave enough to do it earlier!
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Posted 11 years ago
from the consultation through to the check ups after surgery I was treated well, everyone was very friendly and any questions i had were answered thouroughly. After speaking to the surgeon i had no doubts or worries about the surgery and am very happy with the out come and with the check ups after surgery.
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Posted 11 years ago
Feel very happy through my experience with optical express. was a bit nervous at first but so happy i had it done. the first week after the surgery has hard for me. but once my eyes heeled i was over the moon with my vision. would recommend anyone to have it done. staff were very friendly and helpful. thanks alot!!
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Posted 11 years ago
It's great not having to worry about putting on glasses or messing around with contact lenses - now I can just 'get up and go'! no extra bits and pieces to carry round with me either - it's fantastic!
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Posted 11 years ago
surgery. eyes were discomfortable for a few hours after. however could see perfectly. were still quite dry, however improved each day.
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Posted 11 years ago
I am very happy with the whole experience
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Posted 11 years ago
I feel glad I got the procedure done and would recommend it to anyone who can have it done as its made my life easier and I feel much more comfortable without wearing my glasses. I can now see my wee girl from a distance little facial expression of joy when she sees me which is just the best. I am looking forward to my future without my glasses. Thank you for making this possible.
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Posted 12 years ago
the operations were over before i knew that they had begum. no problems afterwards. fantastic friendly service from all staff and better than expected eyesight afterwards.
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Posted 12 years ago
The operation lasted 8 minutes with the eye anoesthatised and myself totally conscious.There was no pain and the next day i could see up close like being 30 again.There is some blurring in the eye from about 20 metres onwards but this is improving each day
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Posted 12 years ago
The entire experience was fantastic. All the satff were extremely polite and helpful across both stores (stirling and glasgow). The procedure day ran like clockwork and i was seen and cared for extremely efficiently. The after care has been faultless. Having laser correction has changed my life and made me feel more confident and i am absolutely delighted with my vision. It is the best money I have ever spent and I cannot thank all the staff at optical express enough.
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Posted 12 years ago
Very very good experience. Im not sure why I was so aprehensive about having it done previously. I would not hesitate in recomending my friends and family to have the surgery done and to use optical express.
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Posted 12 years ago
surgery went fine it was detailed and guided and i was told what was going to happen every step of the way and the staff have been great and helpful.
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Posted 12 years ago
From start to finish, I had absolutely no concerns what so ever - I was put at ease by the professional service provided. Only thing I would say to patients is on the day of surgrey, take pain killers just before the proceedure, so they kick in for your trip home - once the eye drops had worn off. Overall - brilliant result, perfect vision and eye health.
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Posted 12 years ago
The staff were excellent, the procedure clearly explained which put me at complete ease. The procedure has given me better vision than I have ever had even when wearing my glasses. The after care has been fantastic, Overall I am delighted.
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Posted 12 years ago
Was very nervous before my surgery and the staff were all very good and calming me down and preparing me properly for my procedure. All the after care was done to a high stanard and everyone was very friendly and helpful, answering all questions i had.
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Posted 12 years ago
the staff were brilliant made you very relaxed . they explained every thing in detail i would do it all again in a heartbeat .
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Posted 12 years ago
well worth having treatment x
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Posted 12 years ago
Optical Express is rated 4.7 based on 4,217 reviews