Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,220 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,220 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 33%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

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Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with had been carried out and will recommend to friends.overall very happy ( so far so good)”

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Posted 13 years ago

“I have to say I wasn't entirely convinced that this was going to work and although I was recommended by other laser eye patients I was still not convinced. The initial consultation was great and provided losts of information about different options of treatment and payment plans. The staff were all friendly and nothing was too much hassle. Would do again if I had to.”

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Posted 13 years ago

“Before I had laser surgery, my poor eyesight was a continuing hinderance on my day to day life. I hated wearing glasses but problems with contact lenses was making it more difficult to wear them as well. Now I don't have to worry! Even after a month a still can't quite believe how good my vision is. The surgery was over within minutes and I could see straight away. I would do i all again tomorrow!”

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Posted 13 years ago

“Worth having the eye laser correction. I would definetely recommend to others to have it done.”

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Posted 13 years ago

“I was extremely happy with the final result however, the process could have been a bit smoother.”

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Posted 13 years ago

“ease without hassle”

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Posted 13 years ago

“Had an enhancement after the intial surgery and now its perfect, best thing ever and cant even remember what life was like having to wear contacts and glasses every day! I highly reccomend it!”

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Posted 13 years ago

“before laser eye surgery, i didnt have a good quality of life. if i forgot my glasses for whatever reason i would be off for the whole day, having laser vision correction means i can now watch tv and go out without having to remember my glasses. overall best thing to happen medically in my life.”

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Posted 13 years ago

“very good experience”

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Posted 13 years ago

“Very happy and satified.”

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Posted 13 years ago

“good great service”

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Posted 13 years ago

“The best thing i have ever done and worth every penny. Definitly would recommend to other friends and relatives for this procedure. the aftercare is excellent and the staff are friendly and informative if you have any concerns or questions”

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Posted 13 years ago

“best thing i ever did!! Could not reccomend enough! Thank you”

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Posted 13 years ago

“The staff are always very helpful and friendly and I would certainly recommend laser surgery to my family and friends.”

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Posted 13 years ago

“I had standard LASEK eye surgery and i'm very pleased with the final result. After surgery my eyes were very light sensitive but i didn't experience any discomfort. As soon as i had my bandage lens taken out I was already seeing 20/20 vision in my eyes and couldn't believe it. I am very happy i decided to get laser eye surgery and can't recommend it enough to my friends.”

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Posted 13 years ago

“From start to finish my care was excellent and I am delighted with the outcome. A little reluctant to have the procedure done but very happy with the outcome it has made a major difference to my life especially in the little things, showering, going to bed and been outdoors. However before the surgery it would have been beneficial to have been told that my vision would momentarily go while the procedure was been carried out on each eye.”

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Posted 13 years ago

“3 Months after my laser eye surgery and my eyes are almost healed, before my surgery I was around a -5 so i was told to expect it to take about 5 months to fully heal. I am experiencing abit of dryness in my left eye in the morning but the ointment I was given is helping alot with this. Would recommend laser eye surgery to anyone who asked, has made a big difference to my life.”

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Posted 13 years ago

“Wish I had the treatment years ago. Everything is so bright and clear - better than HD! Best way to describe, before I could see a tree but now I can see the leaves on a tree. Truly amazing experience. Thank you.”

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Posted 13 years ago

“nothing to worry about optical express were great”

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Posted 13 years ago

“I had the best surgery procedure available , LASIK with custom view , wavefront , I am really happy with the service and care of the staff and especially the clinical team and not forgetting the surgeon Mr Qazi , he was very helpful professional , I had nerves at the beginning , but with all medical procedures you feel that way at the beginning , it has made my life different I no longer have to worry about specs with the grace of almighty lord , I have been waring glasses since age 12 , I should of got it done earlier , go on make that life changing decision , and I'm sure you won't regret it .”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,220 reviews