Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,217 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

Questions

Metrics

4.7

Based on 4,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent treatment resulting in perfect vision.”

Helpful Report

Posted 12 years ago

“I've been well looked after, the mobile contact number and individual company contact have been very useful. Contact from the company has been timely and suitable.”

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Posted 12 years ago

“Really happy overall.”

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Posted 12 years ago

“The procedure was painless and I was well cared for by all at Optical Express. At retirement age my eyesight is perfect and my life choices have expanded now that I am not restricted by poor vision.”

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Posted 12 years ago

“Everything was explained clearly from the start to finish on the day of surgery was put at ease and my vision is better than I could have ever hoped.”

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Posted 12 years ago

“I think that this surgery is an option for someone who is leading very active life. Probably I will be in a better position to speak about my experience in a year's time or later but so far so good :-)”

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Posted 12 years ago

“Life changing experience that I would fully recommend to my family and friends.”

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Posted 12 years ago

“The procedure has made a massive difference to my day to day activities. I would recommend this to my friends without hesitation. The staff are professional and friendly and help you to understand all aspects of the process, procedure and after care. I had quite a lot of pain up to 48 hours after the procedure but the staff were very considerate and gave me confidence that the pain would subside - which it did.”

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Posted 12 years ago

“Thank you to everyone I have come into contact with at Optical ExExpress. TIt is no exaggeration to say that the treatment has changed my life.”

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Posted 12 years ago

“I feel as though I have been very well looked after and there has been great continuity in staff I have seen, which is reassuring. The whole experience was just as expected as it was explained very clearly and honestly. Special mention to the nurses who reassured me throughout the procedure (I was terrified).”

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Posted 12 years ago

“very good”

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Posted 12 years ago

“My experience overall was outstanding. From the start of my treatment to the follow up appointments were execllent. The staff were helpfull, always willing to answer any questions i had and just overall very friendly.”

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Posted 12 years ago

“The staff were all friendly and very helpful. All questions answered and I felt very well taken care of.”

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Posted 12 years ago

“I have been very satisfied with my overall experience at the clinic. From my first appointment to now< everything has been explained clearly and I've not had to stress about anything at all.”

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Posted 12 years ago

“Its the best thing I have done should have done it years ago”

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Posted 12 years ago

“As stated above very happy with operation and after care and would do it again with no hesitation.”

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Posted 12 years ago

“Surgery has changed my life in a good way. Despite the problems at first, I still believe that it was worth every penny!”

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Posted 12 years ago

“I am very satified with the overall experience. I'm so happy I decided to have the laser treatment, it has truly made a difference to my day to day life.”

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Posted 12 years ago

“The whole process was so easy. The day was all over in less than an hour. Expected to be very nervous during treatment and wasn't. The follow up check ups have been good, I had a concern and was seen straight away and my mind put at ease. Can't stop talking about the treatment to others and would definitely recommend it”

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Posted 12 years ago

“I decided to go with Optical Express via recommendation. The staff have been great, showing a lot of compassion and care for the client. Having laser has completely changed my life, it's made a difference in my personal and business life. I would definately recommend the service to family and friends.”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,217 reviews