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Optical Express Reviews

4.7 Rating 4,217 Reviews
95 %
of reviewers recommend Optical Express
4.7
Based on 4,217 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 38%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
2.9 out of 5
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customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
Great! The surgery was quicker and easier than expected, same goes for recovery. I have always needed to wear glasses, now I can go swimming and wear sunglasses and see perfectly unlike before.
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Posted 12 years ago
I'm absolutely thrilled with my new "eyes". It is like being rebirth again, I see the wolrd around me brighter, it's a new world to discover! it's amazing being able to see clear as soon as I open my eyes every morning.
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Posted 12 years ago
Day 1 had laser surgery caught infection then had two weeks continuos monitoring until cleared up before moving to monthly visits. overall very happy with outcome and follow up services
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Posted 12 years ago
Well looked after in the consulations, in the clinic in Clane and for the after care appontments.
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Posted 12 years ago
My greatest concern was not to be offered or bundled into makeing a poor decision on what procedure would be best for me...all comercial outfits want your custom and in there haste to bag you they push you into a poor move..to my releif I found the guidance considred, and felt informed..ans so was able to make the decision with reasonable confidence, The out come has been one of near complete satisfaction , and as the healing process continues I hope to acheive complete ease and comfort.
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Posted 12 years ago
The whole experience has been handled very professionally by all Optical Express personel and all the questions I had were answered. The only problem I encountered was an hour after the original surgery for the next 2 hours the pain was extreme (more so than I thought). However, after that period the pain eased and I have had no problems since.
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Posted 12 years ago
i can see so much clearer , love not having to wear glasses or contact lens , and staff at optical express have been great from start and to the finish of my treatment , thankyou everyone this has changed my life love it xx
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Posted 12 years ago
Laser Eye surgery has changed my life, I dont have to worry how long I am wearing my contact lenses for etc, and I dont have to plan my daily activities around wearing glasses/contact lenses. I wish I would have had it done years ago, and Optical Express have been brilliant. Thank you
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Posted 12 years ago
very efficient, staff all very helpful and friendly, professional care and service
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Posted 12 years ago
No problems whatsoever when you follow the advice given
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Posted 12 years ago
I have not looked back since having it done. I could not be happier with it. The results are unbelieveable and i have already started to recommend you to all my friends. Great service and incredible value for money Thank you
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Posted 12 years ago
very helpfull, very professional, would reccomend
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Posted 12 years ago
I am very pleased indeed to have had this procedure, I love the fact that I can now read anything and dont have to carry glasses with me at all. Thank you very much.
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Posted 12 years ago
The surgeon was very profession, which filled me with confidence but I found the operation terrifying and my eyes were very uncomforatble for the following few days. The nurse was very friendly and I really appreciate the big hug she gave me when I burst into tears after the operation. My follow up appointments have been great and the staff have been friendly and professional. My eyesight is now perfect (hooorah no more contact lenses) and I would definitely recommend Optical Express to a friend. Thank you ;)
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Posted 12 years ago
Especially like the way the staff told exactly what was going to happen all the way through and that there were no hidden costs. Very pleased with the overall results of the surgery.
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Posted 12 years ago
I had some initial problems after the surgery with a little nerve flickering under my right eye but this settled down after a week and is now not a problem. I went to see the staff at Optical Express about this initially and I was given an appointment that day and was reassured that it would settle down so felt much better. I have a little dry eye in the morning especially in my right eye but the dry eye drops have helped with that. I am now one month from the surgery and am really happy that I had it done-my vision is better than 20/20 and it has really transformed my life! I feel well supported by the Optical Express team and the aftercare appointments make me feel that I am well looked after even after the procedure.
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Posted 12 years ago
I would recommend Optical express to anyone querying laser surgery
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Posted 12 years ago
surgery was very quick. I was home within an hour. There was no pain though I did sleep after surgey for a couple of hours. There wasa little grittines for a couple of hours after waking but other than that I have had no problems at all.
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Posted 12 years ago
I didnt expect vision like that. Many thanks
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Posted 12 years ago
From start to finish i have had the process explained to me and have felt cared for. I have not worried once due to the outstanding knowledge of all consultants and surgeons. I have already recommended this to friends as it has improved my way of life massively.
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Posted 12 years ago
Optical Express is rated 4.7 based on 4,217 reviews