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Optical Express Reviews

4.7 Rating 4,225 Reviews
95 %
of reviewers recommend Optical Express
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Optical Express 1 star review on 1st July 2026
Gabriel Robson
Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
“The aftercare has been amazing and I am very happy with the whole experiience from start to finish”
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Posted 13 years ago
“The whole team at Optical Express have been amazing. I can't thank them enough! I tell people to come to them.”
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Posted 13 years ago
“was amazed with vision improvment immediatly after surgery well worth having it done.”
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Posted 13 years ago
“before the surgeryi had to wear glassesfor everything,now i am freefromthem andenjoy getting up in the morning and not having to put glasses on.”
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Posted 13 years ago
“very happy with care and service provided”
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Posted 13 years ago
“I used my glasses nearly 15 years, sometimes it's a realy uncompatable to use specially doing sports or at gym. So I got a decition to get rid off glasses by laser eye treatment, after good market reaserch I choos Optical Express as a good trustable place to do my treatments. The surgery was about 10-15 minutes and it was not a big deal so I felt good and positive about my surgery, but unfortunately I had a complication called DLK. Then I had to do second treatment ASAP in this situation Optical Express really take care about my case and did all the things very well to recover my eyes soon as posible. I take a chance of this to thanks to all of the staff who help me to do my surgery and big thanks to Optical Express give my eyes back...”
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Posted 13 years ago
“Since having my eyes done, things couldn't have gone better. Had loads of compliments from people at work that I look better. After telling some colleagues about the experience, they are now considering it.”
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Posted 13 years ago
“Ive had a positive experience, my eye sight is perfect, no pain no complaints.”
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Posted 13 years ago
“Fantastic service from start to finish. Much improved quality of vision. Highly recommended.”
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Posted 13 years ago
“My eye sight had been deteriorating since i was about 18 and steadily getting worse that at about 27 i finally gave in and got glasses which i found i became extrememly reliant upon. Then with 2 young children pulling on them in my 30's there was the fear of them being broken. My mother offered to pay for my eyes to be lasered and i took the opportunity. My 2 sisters in law had both had their eyes lasered with Optical Express so i had no hesitation in coming here and the service has been second to none. The team in New Bridge were so nice and put you at your ease. I actually couldn't believe by the end of the day on which the surgery had been done that my eyes were already feeling comfortable and they have only improved since. Life with my daughters has become much more fun and less pulling out of me for my glasses!! Thanks a million for all the work and support of the service. It is a life changing and improving experience. Thanks a mill again Aisling Hennessy”
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Posted 13 years ago
“It was a dark life before eye surgery but now the light is in my life and I can see like normal people, even though my wife still says I'm special. It is excellent and well worth having done :-)”
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Posted 13 years ago
“A positive experience that is only slightly more hassle than actually getting your eyes tested. I have very sensitive eyes and was really not looking forward to the surgery but I am really glad I did it now and the consultants and staff make it sound worse or a bigger procedure than it actually seemed to be. I'm glad I received all the information that I did and I am very happy and grateful with the after care service.”
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Posted 13 years ago
“from the start all staff were very good. the treatment itself was fine not uncomfortable atall the after care is second to none all included in the package perfect”
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Posted 13 years ago
“I was always scared to do laser eye surgery as I had heard negative reviews from the internet. However, after my initial consultation I found out all the information I needed and spoke to a few people that had it done. I decided to go for the surgery. BEST DECISION I have made in years!”
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Posted 13 years ago
“Having laser eye surgery is the best thing I've ever done and I wish I'd had it done years ago. I am recommending it to everyone and as soon as we can afford it my husband will have his eyes lasered too. It really is brilliant, much much better than I could ever have imagined. The service and care at Optical Express Cardiff has been excellent.”
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Posted 13 years ago
“I had worn glasses for the best part of 20 years. As I have become more active I found wearing glasses increasingly inconvenient. Laser eye surgery has been fantastic. I was apprehensive but for the small amount of discomfort for a short time it was just a fantastic transofrmation as I now have better than 20:20 vision!”
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Posted 13 years ago
“Staff very friendly and easy to deal with. Made me feel at ease at all times. Also answered every question I had and took the time to explain everything in detail. Very happy”
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Posted 13 years ago
“I am thrilled with the results, it has improved my quality of life ten fold.”
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Posted 14 years ago
“very nice .and iam very happe whit my eyes .thanks for all in opticl express.”
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Posted 14 years ago
“The surgery was much more traumatic than I imagined but in fairness was over quickly! I am glad I had it done as it has improved my quality of life.”
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Posted 14 years ago
Optical Express is rated 4.7 based on 4,225 reviews