Optimum Health & Kolya Reviews

Name: Optimum Health & Kolya
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Optimum Health & Kolya

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Optimum Health & Kolya:

Since 1994, Optimum Health Vitamins has served the Edmonton area as a family owned and operated collection of specialty health stores. The inception of Kolya, our sister company, in 2002 furthers our reach as a prime source of plant-based and organic skincare & beauty products for the Edmonton area. Over the years, our humble beginnings blossomed into the passionate locally-operated community we are today.

Visit Website

Phone:

1.844.259.8590

Email:

hello@optimumhealthvitamins.ca

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Optimum Health & Kolya 5 star review on 8th September 2023

Leona M

Optimum Health & Kolya 5 star review on 5th September 2023

Vera Z

Optimum Health & Kolya 5 star review on 4th September 2023

Erika C

163

Anonymous

Anonymous // 01/01/2019

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“Being a patron for many years is always an easy choice to make. Optimum Health has incredible staff and they have a great range of products to meet your needs.”

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Posted 2 months ago

“Always good service”

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Posted 2 months ago

“Your staff is always so knowledgeable and friendly and take the time to figure out what I need accordingl to my health issues. I trust them whole heartedly. Really love this store! Anxiously waiting for thr southside store to reopen .”

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Posted 2 months ago

“The staff I dealt with were very knowledgeable and spent time explaining options. The store is well organized and although it was busy, the staff were attentive and caring.”

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Posted 2 months ago

“Favourite shop! I love going to Optimum. The staff is so helpful and the product selection is amazing!”

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Posted 2 months ago

“The best place with the best workers. God bless you all.”

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Posted 2 months ago

“Very satisfied with Optimum Health & Kolya. My product was delivered fast. They have great products!!”

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Posted 2 months ago

“This store is wonderful with very knowledgeable staff.”

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Posted 2 months ago

“I profoundly resent that you want me to write a review instead of asking me directly for feedback. So... here you go. Everytime I come there, one staff member or another comes up to me and engages. Then I say barely word one about what I want. But the staff member trots out a canned five minute speech. Once I came in to buy tea tree oil for cleaning and the staff member, utterly incurious about me or what I need, launched into a long speech about one particular tea tree being so much better (and incidently more expensive). Then when I am not receptive to being talked down to, they get disappointed. Here are the proper steps: discover collaborate validate initiate. First discover what I want. Then collaborate to flesh out my context and what I am thinking. Then check in. Paraphrase and restate to me what I just said without weaving in anything about your products. THEN initiate a conversation about how to address my needs. Otherwise you are just wasting payroll. From what I can tell, you waste A LOT of payroll on these canned five minute speeches that don't apply.”

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Posted 2 months ago

“I was in your Sherwood Park location yesterday and voiced my concerns about the high level of fragrances in the store or the possibility that essential oils were being diffused. I mentioned that it makes it very difficult or impossible for people who are sensitive to fragrances to enter and shop in the store. It was suggested to me that perhaps I should shop elsewhere. So I am taking the staff members advice and my husband and I will no longer be supporting your store.”

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Posted 2 months ago

“Very fast shipping!”

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Posted 3 months ago

“It is awesome.”

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Posted 3 months ago

“The staff at Optimum Health & Kolya are very helpful and pleasant. They are very helpful whenever I have a question. This is my favourite supplement store.”

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Posted 3 months ago

“Very good variety of supplements. This has always been a favorite store of mine. One of the handicap buttons wasn't working on the exit door, I let the staff know. They were happy to help open the door for me on the way out.”

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Posted 3 months ago

“I love shopping here! Staff is skwsys so friendly and knowledgeable.”

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Posted 3 months ago

“I love shopping at Optimum Health! The friendly staff are extremely knowledgeable and I can always find the high quality supplements I need!”

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Posted 3 months ago

“I love all the clean organic options at Optimum!! The staff is very knowledgeable and friendly and optimum health is one of my favorite places to be👍♥️”

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Posted 3 months ago

“Well organized place and efficient work from friendly staffs :)”

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Posted 3 months ago

“I appreciate the awesome customer service I get from Janine Good selection of products”

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Posted 3 months ago

“I recently went back to Optimum Health for 1 particular product, but I was happy to find several supplements that I take, made in Canada at reasonable prices. Now it's my "go-to" stop.”

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Posted 3 months ago

Optimum Health & Kolya is rated 4.9 based on 2,080 reviews