Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,089 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Description not clear what they are selling. Misleading.”

Helpful Report

(Showroom) - Posted 11 months ago

“Everything was great except the delay in dispatch and delivery and lack of notifications for tracking once dispatched. I would still make future purchases from Outback Equipment though.”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Tamara, Thank you for your review! We're glad to hear that you enjoyed your experience with us, although we apologize for the delay in dispatch and delivery. We are continuously working to improve our processes and your feedback is invaluable. We're happy to know you still plan on shopping with Outback Equipment in the future. Cheers!

Posted 11 months ago

“Poor product quality Poor shipping services Poor packaging Little to no after sales support”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Ben, We're really sorry to hear about your experience with us. We’ll be looking into your concerns regarding shipping and packaging to ensure we make necessary improvements. If you have any further issues or need assistance, please feel free to reach out to our team. Cheers!

Posted 11 months ago

“Easy to order parts and fast delivery”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Steven, Thank you for your fantastic 5-star review! We're glad to hear that you found it easy to order parts and that the delivery was fast. We appreciate your feedback and look forward to assisting you again soon! Cheers!

Posted 11 months ago

“Guys I never receive my item 😔”

Helpful Report

Posted 11 months ago

Hey David, we are sorry to hear this! Please reach out to our customer service team at 1300 854 158 to assist with finding your order. Cheers!

Posted 11 months ago

“Very happy with process of order. Arrived quickly”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Russell, Thank you for your fantastic 5-star review! We're thrilled to hear that you were happy with the ordering process and that your order arrived quickly. Cheers!

Posted 11 months ago

“Perfect for my needs”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your fantastic 5 star review! We're thrilled to know that our gear perfectly fits your needs. Your satisfaction is our priority, and we look forward to helping you again in the future!

Posted 11 months ago

“you sent the correct equipment promptly”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Philip, Thank you for your wonderful 5 star review! We look forward to serving you again! Cheers!

Posted 11 months ago

“Hi Outback Equipment, Some honest feed back for my latest purchase . I’m now happy with my products from you guys. At first I was disappointed with the first contact after buying online and noticed that my product wasn’t sent until 1 week later, only to take 20 days from date of purchase to delivery to my house in Perth WA. Most other 4x4 companies can deliver products within a maximum of 12 days, usually 6-8 days. However after several phone calls and talking with staff I finally have all products and I’m happy….. I do like your online products and would love to continue to buy gear online from time to time. All I could say is if the company can speed up the delivery from purchase day and delivery time frame all would be good.😃👍 Kind regards, Pete.😃”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Peter, Thank you for your honest feedback! We're glad to hear that you’re ultimately happy with your products. We sincerely apologize for the delay in delivery; your experience is important to us, and we’ll certainly look into ways to improve our processes. We appreciate your support and look forward to serving you again in the future! Cheers!

Posted 11 months ago

“I bought a Tuff Terrain Rock Hard Awning for my Toyota Prado Landcruiser, it’s great looking gear, well constructed and easy to install and use. It was a smooth and fast transaction with Outback Equipment. Also, bought Tuff Terrain deflators, well constructed and easy to use.”

Helpful Report

(Showroom) - Posted 11 months ago

Hi John, Thank you for your amazing review! We're delighted to hear that you're enjoying your Tuff Terrain Rock Hard Awning and deflators. We're also glad to have provided you with a smooth transaction experience. Your support is truly appreciated! Cheers!

Posted 11 months ago

“Recieved exactly what I ordered with a prompt turnaround, and the best prices available.”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Steven, Thank you for your wonderful review! We're delighted to hear that you received exactly what you ordered with a quick turnaround. Your recognition of our pricing means a lot, and we appreciate your support! Cheers!

Posted 11 months ago

“From start to finish very poor customer service. Had to get a refund in the end. Won’t be shopping here again”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Matt, Thank you for sharing your feedback. We're truly sorry to hear about your experience with our customer service. It's important to us that our customers feel valued and supported throughout their shopping journey. We'll definitely look into this matter to ensure we can do better in the future. If there's anything more you'd like to discuss, please reach out. Cheers!

Posted 11 months ago

“Yet to install the water tank sensors, but when the package arrived the boxes were poorly protected and looked liked they had been previously opened.”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Damien, Thank you for your review! We're sorry to hear about the condition of the packaging upon arrival. We take product protection seriously, and your feedback will help us ensure improvements in the future. We hope the installation of the water tank sensors goes smoothly, but if you need any assistance, please don't hesitate to reach out. Cheers!

Posted 11 months ago

“Products were generally ok, chair already has a bit fallen off the foot. 3 and a bit week delivery to suburban Adelaide... and sent in different lots, second tracking number not provided until a call was made to check up, but guy on phone was good. If you need stuff for a set date order accordingly”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Roger, Thank you for your review! We're glad to hear you found the products generally okay. However, we’re sorry to learn about the issue with your chair and the delivery delays. Your experience is important to us, and we’ll certainly address these concerns with our team to enhance our service. If you need further assistance, please don’t hesitate to reach out. Cheers!

Posted 11 months ago

“Ordered equipment listed as in stock, took about 5 weeks to be sent out”

Helpful Report

(Showroom) - Posted 11 months ago

“Excellent service and price”

Helpful Report

Posted 11 months ago

Hi Dale, Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with our service and pricing. Your satisfaction is our top priority, and we truly appreciate your support! Cheers!

Posted 11 months ago

“The products are as described. However, getting your order is another story. Placed my order and waited a week to see if there were any delivery updates. Ended up phoning them after a week and was told, "O, I can see your items are all in stock, I'll send this through to get picked and shipped". This was a week after the order was placed! If I didn't follow up, I'd love to know if this order would ever have been processed. It then took just over a week to be packed, processed, and delivered... from Brisbane to Brisbane.... so almost 2 and a half weeks from time of order to delivery for a set of radios and tyre deflators...”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Arno, We sincerely apologize for the delay you experienced with your order. We understand how frustrating this must have been. Your feedback is crucial as we aim to improve our shipping process. If you have any further concerns or if there's anything else we can assist you with, please reach out to our customer service team.

Posted 11 months ago

“Always fantastic to deal with, prompt and fantastic service. My business will continue using these folk! Well done!”

Helpful Report

(Showroom) - Posted 11 months ago

Hi there, Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with our service. It really means a lot to us that you plan to continue working with us. We appreciate your support!

Posted 11 months ago

“Good product and competitive pricing. Only negative was a few sharp edges on the cutouts”

Helpful Report

Posted 11 months ago

Hi John, Thank you for your thoughtful review! We're pleased to hear that you found our product to be good quality and competitively priced. We also appreciate your feedback regarding the sharp edges and will take it into account as we continue to improve our offerings. Your input means a lot to us!

Posted 11 months ago

“No problems with any of the process. Ordering is easy. Delivery was fast. Got exactly what I ordered. All good so far. I recommend this company 👍”

Helpful Report

(Showroom) - Posted 11 months ago

Hi Trevor, Thank you for your wonderful review! We’re thrilled to hear that the ordering process was easy and that you received your order quickly. Your recommendation means a lot to us! Cheers!

Posted 11 months ago

Outback Equipment is rated 4.3 based on 7,089 reviews