Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.23

4.2 Rating 6,255 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

498

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 9 months ago

“No complaints”

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Posted 9 months ago

“Very Poor Should never sell stock you dont have”

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Posted 9 months ago

Hi Barbara, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 9 months ago

“Took a little while to get my goods but was all good in the end.”

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Posted 9 months ago

“Excellent service, excellent product. Wiil definitely use this supplier again.”

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Posted 9 months ago

“Great product - very accurate”

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Posted 9 months ago

“So impressed with this company! We ordered a stovetop that was no longer available in the USA - it needed to fit in a precut/existing/drop in space on our boat - and I was so happy to find it on their website. I easily placed my order on-line, received email confirmation and updates on shipping, etc. The order was shipped in a timely manner, arrived in the US and cleared Customs in just a few weeks. The stovetop arrived in perfect condition. I was nervous about ordering from Australia but everything went seamlessly.”

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Posted 9 months ago

“I had to return two items and exchange them for the correct size. Using the returns procedure was a little clunky, but it worked. The process is a little confusing for the first time. It would heve been good to have been notified that the reurned items had been processed and that a credit was available to re order the new items, regardless of a previous e mail process. The freight from Tannum sands to Acacia Ridge was $90 Then I had to pay freight for the new items. Certainly a process I do not want to repeat.”

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Posted 9 months ago

“Best price in Brisbane reasonable delivery cost”

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Posted 9 months ago

“Great range of equipment with good product information and reasonably quick delivery with reasonable prices. Repeat customer and always look through the emails for the next little item on my list.”

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Posted 9 months ago

“Got what I wanted at a good price and delivered quick 👍👍”

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Posted 9 months ago

“Awesome quality product - tough and reliable. As for the price - nothing to beat it! Loved the prompt service within the specified delivery time as well. Way to go...keep at this rate and you'll soon be the best online outdoor and fishing equipment store.”

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Posted 9 months ago

“Never again.”

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Posted 9 months ago

Hi Peter, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Posted 9 months ago

“Easy ordering process & products exactly as reflected on the website. Postage duration was a bit excessive & didn't have total clarity of the progress, but not a showstopper - thanks!”

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Posted 9 months ago

“The service was excellent!!the product was great and price very reasonable.”

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Posted 9 months ago

“I purchased rear canvas seat covers for a 150 series Toyota Prado, they claimed to be tailored to the vehicle. The seat covers did not match my vehicle and they ripped while trying to install them so was unable to send them back, ended up taking them to an upholster to re see them up and fit them properly. Possible for a different car but I just think poor quality. Service and postage time was great”

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Posted 9 months ago

“Replacement petal headbands delivered in reasonable and were as described fitting older headlamp.”

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Posted 9 months ago

“Good to deal with. Efficient, fast and quality goods.”

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Posted 9 months ago

“The struts are perfect makes it so much easier and light work to lift it up and the easy down strut is exceptional”

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Posted 9 months ago

“Fantastic friendly service”

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Posted 9 months ago

Outback Equipment is rated 4.2 based on 6,255 reviews