Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.23

4.2 Rating 6,260 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,260 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

498

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased rear canvas seat covers for a 150 series Toyota Prado, they claimed to be tailored to the vehicle. The seat covers did not match my vehicle and they ripped while trying to install them so was unable to send them back, ended up taking them to an upholster to re see them up and fit them properly. Possible for a different car but I just think poor quality. Service and postage time was great”

Helpful Report

Posted 9 months ago

“Replacement petal headbands delivered in reasonable and were as described fitting older headlamp.”

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Posted 9 months ago

“Good to deal with. Efficient, fast and quality goods.”

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Posted 9 months ago

“The struts are perfect makes it so much easier and light work to lift it up and the easy down strut is exceptional”

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Posted 9 months ago

“Fantastic friendly service”

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Posted 9 months ago

“An excellent range and fantastic promos. Has all my caravan needs from replacement parts to additions/upgrades to our caravan and truck. Thanks for the good old fashioned service. Nathan”

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Posted 9 months ago

Hi Nathan, You’re the best, thank you again for sharing such a positive experience. It means the world to us.

Posted 9 months ago

“The gauge failed after the second use Looks like moisture has migrated into the digital gauge, no idea how this happened as we have not been near water with gauge and it has been in the car all other times Submitted a warranty claim with outback’s had a standard generated email response that said they would get back to within 48 but as yet two weeks later I have had crickets did a follow up email, nothing plus rang them but after being on hold for 30 minutes gave up. Very poor after sales service Could not attach a picture but have sent one to outback”

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Posted 9 months ago

“Ordered Delivered happy”

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Posted 9 months ago

“Quick and easy delivery product as described.”

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Posted 9 months ago

“Really robust & is capable of snaring both eyelets of the tree protector.”

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Posted 10 months ago

“Excellent and helpful service in processing and delivery of ordered products.”

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Posted 10 months ago

Hi Lynda, We would just like to thank you for taking the time to write this review. We love to hear feedback like this.

Posted 9 months ago

“As I've been travelling Oz, I've needed to order various items along the way. Every time, the goods have arrived quickly, regardless of where I am...and always exactly what I have ordered. Will definitely continue to order from Out ack Equipment. Thanks team.”

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Posted 10 months ago

“The Outback team especially Joel have been very helpful. They answered email and questions promptly. The products they sell are always of a high standard. They are also very understanding and price competitively. Thank you so much”

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Posted 10 months ago

“Came to the site looking for something (can’t remember what). I found what I needed elsewhere cheaper. Now they keep nagging me for a review so here it is.”

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Posted 10 months ago

“Sold me spmething you didnt have in stocj which caused a delay in recieving the product I didnt know it was out of stock until i started chasing it up and then was provided with a varity of different answers. The centre matress (infaltable couch) seems to have a slow leak Not great in a new product”

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Posted 10 months ago

“The cover completelly ripped out on the corners and now it is completelly ripped out in half along the top.”

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Posted 10 months ago

“On time as usual!”

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Posted 10 months ago

“Great service. Wrong size verandah mat sent, return was free and very quick to send right size. Person I spoke with was very helpful and friendly.”

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Posted 10 months ago

Hi Marie, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will be happy to read what you wrote.

Posted 10 months ago

“Great products but it would be nice if you had a store in western Australia. Most of the vehicles is western Australia are 4wd so i think it would only increase your business”

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Posted 10 months ago

“Great equipment fantastic service and quick delivery… well done”

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Posted 10 months ago

Outback Equipment is rated 4.2 based on 6,260 reviews