Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.23

4.2 Rating 6,278 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

498

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All ways great to deal with fast delivery 👌”

Helpful Report

Posted 1 year ago

“Ordered a boat motor cover the first one was the wrong size, went to their store and had it exchanged, and was assured it would fit this time, didn’t fit called them to advise they said they would get back to me when they could source the correct cover it has been 2 weeks and I’ve heard nothing from them, the customer service hasn’t not been great since the first experience.”

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Posted 1 year ago

“Great price and speedy delivery”

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Posted 1 year ago

“very happy with service at counter and delivery up dates good job”

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Posted 1 year ago

“As it should be and on time.”

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Posted 1 year ago

“The product was shipped in a timely manner. It appears to be as advertised but I have not got them installed yet.”

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Posted 1 year ago

“Happy with products. Shipping took longer because it wasn’t in stock when website said it was. When asking about my express shipping taking 2+ weeks they did t seem to care about the fact I paid extra. Would have done standard shipping if I knew would have taken that long. Plus then to order in products to only ship them out again”

Helpful Report

Posted 1 year ago

HI Brad. Sorry to have left you feeling only 2 stars. We do need a handling time for some orders before they get off to the courier. Rest assured your express shipping was definitely worth it, with the order going express once it was collected by the courier. The handling time before it gets shipped is what took too long in your circumstance, and we are very sorry for that delay. We have taken your feedback on board and will continue to improve our processes. Thanks for taking the time to give us this valuable feedback.

Posted 1 year ago

“Wonderful products, wonderful website!”

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Posted 1 year ago

“The handle was easy to fit. Newer shape than the one replaced.”

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Posted 1 year ago

“Exactly what I wanted awesome”

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Posted 1 year ago

“Item purchased as described and fast delivery...thanks!”

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Posted 1 year ago

“Products were exactly what I was chasing and quality was good. Took way beyond their expected parameters for freight despatch.”

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Posted 1 year ago

“It’s the right item that I ordered and fitted well very pleased with the outback equipment people recommend to all”

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Posted 1 year ago

“easy to use website, updated at every stage of the postage process - pretty top company to deal with honestly. thanks team”

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Posted 1 year ago

“This was my first purchase from outback equipment and the service I received was outstanding thank you.”

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Posted 1 year ago

“Product arrived damaged (packaging wasn't). Was obviously damaged prior to packing. Arranged a return but the replacement arrived after our holiday. Return process was simplistic, just disappointing to recive damaged goods in the first delivery.”

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Posted 1 year ago

“Prompt service and delivery. Website easy to navigate and order was easily placed .”

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Posted 1 year ago

“Awesome bit of kit”

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Posted 1 year ago

“All staff were friendly and willing to assist and I purchased what I came to get.”

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Posted 1 year ago

“Took over two weeks for items that were “in stock” to arrive. Came part shipped so obviously they either drop ship or didn’t have stock despite the website saying they did.”

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Posted 1 year ago

Outback Equipment is rated 4.2 based on 6,278 reviews