Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,083 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all good no complaints”

Helpful Report

(Showroom) - Posted 8 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that everything is to your satisfaction. If you ever have any questions or need assistance, feel free to reach out. Cheers!

Posted 8 months ago

“Sooo very happy with my front and back moulded car mats for my Pajero sport.🤩😍🤩”

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Posted 8 months ago

Hi Michelle, Thank you for your amazing 5-star review! We’re absolutely thrilled to hear that you’re so happy with your moulded car mats! If you ever need anything else, don’t hesitate to reach out. Cheers!

Posted 8 months ago

“Good service etc”

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(Showroom) - Posted 8 months ago

Hi Gina, Thank you for your wonderful 5-star review! We truly appreciate your kind words about our service. Cheers!

Posted 8 months ago

“I ordered over the phone and staff were great.”

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Posted 8 months ago

Hi Mark, Thank you for your fantastic 5-star review! We're so glad to hear that our staff made your ordering experience a great one. If you need anything else, please reach out! Cheers!

Posted 8 months ago

“Hello , by accident I ordered the same item twice, I’ve been waiting weeks to refund or use money for something else , I filled out form with problem and contact details and sent it in , I have photo to confirm form arrived, I’ve rang and spoken to customer service and told to wait, it’s been weeks and nothing? That’s all the feedback I have”

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(Showroom) - Posted 8 months ago

“A+ very happy with product & super easy to install.”

Helpful Report

Posted 8 months ago

Hi Lisa, Thanks for your awesome 5-star review! If you ever need anything else, please let us know. Cheers!

Posted 8 months ago

“Great range of products but despatch times are unacceptable.”

Helpful Report

(Showroom) - Posted 8 months ago

Hi Anthony, Thank you for taking the time to share your thoughts with us. We’re glad to hear you appreciate our range of products, but we’re truly sorry to learn that our dispatch times didn’t meet your expectations. Your experience is important to us, and we understand how frustrating delays can be. If you have any additional comments or concerns, please don’t hesitate to reach out to our customer service team. We’d love the chance to make things right. Best regards!

Posted 8 months ago

“I have purchased a lot of items (thousands of $$) from Outback Equip over the last year - with generally good service and quick delivery. In the last month or so this has changed. Ordered approx $1500 worth of stuff on two orders in the last month and both went AWOL. OE customer service response has been woeful. Best they could offer was its been dispatched. One order from 21st Jan with express delivery to Tas still AWOL. OE say it was dispatched - Aust Post say it was never collected ?? Still got a lot of stuff to buy for our lap - now looking at other vendors.”

Helpful Report

(Showroom) - Posted 8 months ago

Hi there, Thank you for sharing your experience, and we're truly sorry to hear about the challenges you've faced with your recent orders. It’s concerning to know that our usual standards of service and delivery have fallen short in your case. We understand how frustrating it can be when expectations aren’t met. Your feedback is incredibly valuable to us, and we’re committed to addressing these issues to prevent them from happening in the future. Please don’t hesitate to reach out to our customer service team so we can work together to resolve your concerns. Best regards!

Posted 8 months ago

“The cover works awesome in protecting the leather armrest from my dogs claws!! Totally recommend!! 👍🏼👍🏼”

Helpful Report

Posted 8 months ago

Hi Tyrone, Thank you so much for the incredible 5-star review! We're thrilled to hear that you are satisfied with your purchase! Your recommendation means the world to us! If you ever need anything else, just let us know. Cheers!

Posted 8 months ago

“Very happy with the products purchased and service provided.”

Helpful Report

(Showroom) - Posted 8 months ago

Hi Steve, Thank you so much for your wonderful 5-star review! We're delighted to hear that you are happy with both our products and the service you received. Your satisfaction is our priority, and we can't wait to serve you again in the future! Cheers!

Posted 8 months ago

“Cancelled order after waiting one month for arrival and no response from customer support”

Helpful Report

(Showroom) - Posted 8 months ago

Hi Hylton, Thank you for your feedback, and we're truly sorry to hear about your experience. Waiting for an order can be frustrating, especially when communication isn't where it should be. This is not the level of service we aim to provide at Outback Equipment. Your concerns are important to us, and we would appreciate the chance to discuss this further. Please reach out to our customer service team at 1300 854 185, and we will do our best to resolve the matter. Best regards!

Posted 8 months ago

“Great buy. Will buy again”

Helpful Report

(Showroom) - Posted 8 months ago

Hi Rick, Thanks for the fantastic 5-star review! We're thrilled to hear that you're happy with your purchase. We appreciate your support and look forward to seeing you again soon! Cheers!

Posted 8 months ago

“I am happy with the product supplied being a non stick frypan. However, there was mixup with the order and 2 items were shipped. I detected the error the following day and advised company same day to cancel the second order. What is disappointing is that the 2nd order was not cancelled and I ended up paying for shipping twice. I was requested to send back one of the items for a refund but was required to pay return shipping (making it 3 rounds of shipping fees in total). At the very least the 2 items should have been sent as one order to save on shipping. Not good customer service.”

Helpful Report

(Showroom) - Posted 8 months ago

“I ordered over Christmas so it did take a while, product was good value and I was informed of the delays over the holidays. Overall good service.”

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(Showroom) - Posted 8 months ago

Hi Craig, Thank you for your fantastic review! We're glad to hear that you found good value in your product and appreciate your understanding regarding the holiday delays. We strive to keep our customers informed, and it’s great to know that our efforts made a positive impact on your experience. Looking forward to serving you again soon! Cheers!

Posted 8 months ago

“Recently bought the 12v ceiling fan, very powerful little unit. unfortunately very noisy also, rattles and weering engine noise, it's ok for the day but at night a bit annoying. Moves alot of air for its size.”

Helpful Report

(Showroom) - Posted 8 months ago

Hi there, Thanks for your review! We're glad to hear that the 12v ceiling fan is keeping you cool with its powerful airflow. We appreciate your feedback about the noise and will definitely take that into consideration for future improvements. If you have any further concerns, don't hesitate to reach out. Cheers!

Posted 8 months ago

“The prduct was just what we wanted. A good price and it was a quick delivery.”

Helpful Report

(Showroom) - Posted 8 months ago

Hi Adrienne, Thank you for the wonderful 5-star review! We're thrilled to hear that our product met your expectations and that the delivery was quick. We look forward to serving you again soon. Cheers!

Posted 8 months ago

“Hey. You guys did great , however couriers please delivered late as usual. I used to use them but no more as they were always late with their promise times. kind regards. Mike.”

Helpful Report

(Showroom) - Posted 8 months ago

Hi Mike, Thanks for your feedback! We're glad to hear you were satisfied with our service, but we're sorry to learn about your experience with the courier. We understand how important timely delivery is and appreciate you bringing it to our attention. If you need assistance in the future, please let us know. Kind regards!

Posted 8 months ago

“Placed an order for 2 carbon filters for a SOG system. They were dispatched and arrived in 5 days. Great service.”

Helpful Report

(Showroom) - Posted 8 months ago

Hi John, Thank you for the great 5-star review! We're delighted to hear that your order arrived quickly and eager to serve you again in the future. Cheers!

Posted 8 months ago

“I ordered a trolling motor mount from the website because it said it was "in stock" Cool should only be a few days to get it posted to me. I checked my order on there website a week later come up "dispatched" cool should be here soon. After 2 weeks I rang them about the order and they said oh that's on back order it should be shipped out in about 3-4 weeks. Should not be selling anything unless you have it stock. The only positive out of this is I got my money back, I'll give them 1 star for that.”

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(Showroom) - Posted 8 months ago

“Great product, currently using my sieves.”

Helpful Report

(Showroom) - Posted 8 months ago

Hi there, Thanks for the fantastic 5-star review! If you have any questions or need assistance, feel free to reach out. Cheers!

Posted 8 months ago

Outback Equipment is rated 4.3 based on 7,083 reviews