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Outback Equipment Reviews

4.3 Rating 7,710 Reviews
80 %
of reviewers recommend Outback Equipment
Read Outback Equipment Reviews

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.



Gear up. Get out.

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Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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10 days after purchase, followed up to be told it wasn't dispatched yet as one item was out of stock. Asked them to cancel/refund that item and send the rest. When it got here, I was missing one item but had received a box of random items i didn't order. I reached out and they refuse to send the correct item until I lodge the incorrect items at a post office. I am not physically capable of just dropping everything to get a heavy box to the post office due to a mistake I did not make. I am happy for them to send a courier to collect the incorrect items, sure, but I cannot get to a post office. They are firmly refusing to supply the correct item, or return my money. The incorrect items are worth much less than the item I am missing, so it's not even a sneaky win. I am yet to receive any refund for the initial out of stock item. I spent $1052 and am only in possession of approximately half of that value of my order. Have had to lodge payment disputes and fair trading complaint. AVOID!
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Posted 1 year ago
10 days after purchase, followed up to be told it wasn't dispatched yet as one item was out of stock. Asked them to cancel/refund that item and send the rest. When it got here, I was missing one item but had received a box of random items i didn't order. I reached out and they refuse to send the correct item until I lodge the incorrect items at a post office. I am not physically capable of just dropping everything to get a heavy box to the post office due to a mistake I did not make. I am happy for them to send a courier to collect the incorrect items, sure, but I cannot get to a post office. They are firmly refusing to supply the correct item, or return my money. The incorrect items are worth much less than the item I am missing, so it's not even a sneaky win. I am yet to receive any refund for the initial out of stock item. I spent $1052 and am only in possession of approximately half of that value of my order. Have had to lodge payment disputes and fair trading complaint. AVOID!
Helpful Report
Posted 1 year ago
I ordered an item with a shipping critical timeframe, when I didn't receive a shipping update I phoned and got excellent service, the required update, and overnight delivery. The product was at a very competitive price.
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Posted 1 year ago
Thanks, Nick! We’re delighted to hear that our team was able to provide you with the service and updates you needed. It's great to know you found our prices competitive too! We appreciate your support and can’t wait to assist you again.
Posted 1 year ago
Easy ordering, fast delivery, item was as advertised
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Posted 1 year ago
Thanks for the review mate!
Posted 1 year ago
I regularly buy product from Outback Equipment as I fine their pricing to be competative and they stock a great range of products.
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Posted 1 year ago
Thanks for your awesome 5-star review, Glen! We appreciate your loyalty and look forward to serving you again!
Posted 1 year ago
very good, use a lot.
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Posted 1 year ago
Great product
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Posted 1 year ago
Good quality products that arrive on time to WA.
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Posted 1 year ago
Cheers for your 5-star review!
Posted 1 year ago
Easy, fast and good service, good price for product
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Posted 1 year ago
Thanks for your review, Mathew! We’re glad to hear you found our service easy, fast, and reasonably priced. Your satisfaction is our priority, and we look forward to welcoming you back!
Posted 1 year ago
I have bought several items from outback Equipment and it has all been top notch from the product quality to the customer service can't speak highly enough about these guys. Get around them!
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Posted 1 year ago
Thanks so much for your fantastic review, Pete! We’re thrilled to hear that you’re enjoying our products and service. We appreciate your support and can’t wait to serve you again soon!
Posted 1 year ago
The time it takes to process and freight items is possible the longest of any online store that I use.
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Posted 1 year ago
Hi Steven, we appreciate your feedback and understand your concerns regarding processing and freight times. We're constantly working to improve our efficiency and your input is invaluable. Thank you for your understanding, and we hope to serve you better in the future!
Posted 1 year ago
Caravan and trailer covers tear quite easy and tie of ropes become very brittle after on a short time. These covers weren’t made to stay out in the weather. Will be sourcing a different brand to this company
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Posted 1 year ago
Great item(s) at the best price. Thank you
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Posted 1 year ago
Cheers for the 5-star review Steve!
Posted 1 year ago
Awesome products, awesome prices and awesome delivery times. I'm a stan for sure
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Posted 1 year ago
Thanks for the wonderful review Glenn! We can't wait to welcome you back soon.
Posted 1 year ago
The guys saw to replacing a defective air bag quickly and efficiently, many thanks.
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Posted 1 year ago
Awesome gear with the best prices around quality is A1 cheers
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Posted 1 year ago
Cheers for the 5-star review Jamie!
Posted 1 year ago
The gear I purchased in my 2 orders has been pleasant to use and has done exactly what I want it to. The gas struts for my tailgate are great and the tire deflators are wonderful time savers when heading off road. Out back equipment sent out my orders in a time manner and I will absolutely be returning to their sites to shop again.
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Posted 1 year ago
Thank you for your fantastic review, Joel! We're thrilled to hear that our gear has met your needs and that your experience with our service was prompt. We can't wait to welcome you back for your next adventure!
Posted 1 year ago
Always have hassle free transactions Never had any problems with anything I have purchased
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Posted 1 year ago
Thank you for your 5-star review Paul!
Posted 1 year ago
Good price and quick delivery kept updated on order good communication
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Posted 1 year ago
Thanks for your fantastic review! We hope to serve you again soon.
Posted 1 year ago
Great service, prices and range.
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Posted 1 year ago
Thank you for your wonderful feedback Darren!
Posted 1 year ago
Outback Equipment is rated 4.3 based on 7,710 reviews