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Pacvac Reviews

4.8 Rating 266 Reviews

95 %

of reviewers recommend Pacvac

Company Reviews

Product Reviews

4.8

Based on 266 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

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Pacvac 5 star review on 28th November 2023

Pacvac 5 star review on 13th March 2022

Pacvac 5 star review on 13th March 2022

Pacvac 5 star review on 12th January 2022

Pacvac 5 star review on 15th July 2021

Pacvac 5 star review on 15th July 2021

Pacvac 5 star review on 17th September 2020

2

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

Posted 2 years ago

Hello Marcus, Thank you for your 5-star review! It's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Excellent vacuum which is super easy to setup, operate and keeps the house looking super clean. Shipping was very fast from Perth to Melbourne, only took a few days via express. Attachments are super handy for doing upholstery and cleaning cabinets. My vacuuming time has been cut from 1 hour to 20 mins now as I don’t have to replug thanks to the 18 meter power cord. Feels a breeze to have on my back, no more lagging heavy vacuum units around on the floor. Packs up very nicely and compact. Wonderful product and have already recommended to other friends and family. Thank you PacVac for an excellent product.”

Posted 2 years ago

Hi Adam, Thank you for your 5-star review! We are thrilled to know that you are loving your Pacvac product. We pride ourselves for both our customer service and same day dispatch, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Very prompt with their mail service. Can’t ask for anything better.”

Posted 2 years ago

Hi Pam, We pride ourselves on our customer service so it's amazing for us to hear that you've enjoyed your experience with us. Please reach out to us as we are always here to help if you need us. Have a great day, Urvin

Posted 2 years ago

“Easy to use, no cords and mobile. Our educators love this Battery operated PacVac.”

Posted 2 years ago

Hi Matthew, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Have a great day, Urvin

Posted 2 years ago

“For years I used a central vaccum system until it broke down. I researched many products and considered their reviews and prices. So when i settled on a PacVac I was confident it was a good choice. I have not been let down and can only say in terms of bang for buck how pleased I am with the product. Easy to use, quiet, i can reach every corner of a two story house without changing powerpoints. The suction is huge - gets eveything. Thanks for a great product”

Posted 2 years ago

Hi Anthony, Thank you for your 5-star review! We are thrilled that you are loving your Pacvac Superpro wispa. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“I always received excellent service from Pacvac. Delivery is always very quick.”

Posted 2 years ago

Hi Kay, Thank you for your 5-star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Its a quality tool. So quick to do large areas! Great suction. Battery life is easily an hour. Then a quick change to new batterys and way you go again! I bought the little bracket to mount on the wand and carry the extra tools. The elastic loops on the belt were not easy to reach”

Posted 2 years ago

Hi Mark,   Thank you for your 5 star review! e’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Thank you for the feedback about the elastic loops on the belt, I have passed this onto our Product Team. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“Good service. Items sent out quickly with no problems. All items good quality.”

Posted 2 years ago

Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have great day, Urvin

Posted 2 years ago

“Speedy service thankyou”

Posted 2 years ago

Hi David,   Thank you for your 5 star review! It's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have a great day, Urvin

Posted 2 years ago

“Excellent service thank you kindly for your gesture of sending me Thermal clips and with out charge. I am forever grateful. I recommend your product to anyone with no reservation.”

Posted 2 years ago

Hi Vald, We are thrilled that you are happy with your Pacvac product and our service. Please let us know if there's anything we can do for you. Have an awesome day Vlad, Urvin

Posted 2 years ago

“Prompt service, products as advertised :)”

Posted 2 years ago

Hi Amanda, Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience and your Pacvac backpack vacuum with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 2 years ago

“It will change my life !! 👌🏼”

Posted 3 years ago

Hi Christelle, Thank you for your 5-star review! We are thrilled that you are loving your Pacvac vacuum cleaner. Remember that we are here to help if you need us. Have a great day, Urvin

Posted 3 years ago

“Great vac’s”

Posted 3 years ago

Hi Gwen, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac product, and we are always here to help if you need us. Have a great day, Urvin

Posted 3 years ago

“Love my Pacvac Glide vacuum, and the service and communication from Pacvac has always been top notch, thanks!”

Posted 3 years ago

Hi Kate, Thank you for your 5 star review and your awesome Instagram stories. We love them. We pride ourselves for our customer service so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 3 years ago

“Very good to use thank you for your products make it easy for me to used every time”

Posted 3 years ago

Hi Jivara, Thank you for your 5-star review! We’re very happy to hear you’re loving your Pacvac vacuum cleaner, and we are always here to help if you need us. Have wonderful day, Urvin

Posted 3 years ago

“Best service and turnaround times”

Posted 3 years ago

Hi Nikki,   Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 3 years ago

“Very happy with our Product. We have 2 we use at a Hotel and find them very good.”

Posted 3 years ago

“Excellent service and it was a small order”

Posted 3 years ago

Hi Steve,   Thank you for your 5 star review! We pride ourselves for our customer service so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Have an awesome day, Urvin

Posted 3 years ago

“Excellent service and fast delivery. Love these products.”

Posted 3 years ago

Hi Debbie, Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Have a great day, Urvin

Posted 3 years ago

“Very happy with my ordering experiences with pacvac. All the products have been high quality and do exactly like what’s described. I recently bought the black telescopic wand and I absolutely love it! It’s the perfect length for vacuuming and then once retracted it’s so short ! I bought it so it doesn’t scratch my boot as now it lays flat and not up on the plastics :) it looks very schmick and high quality! I sometimes happen to lose the little 32mm skirting brush vacuum attachment so I bought two this time around! They’re so great and the perfect angle to vacuum skirtings in homes! I also appreciate that the prices aren’t high, everything is priced perfectly which makes it easy to buy things to have as spares :) thank you to the pacvac team!”

Posted 3 years ago

Hi Sandra, Thank you for your 5-star review! We’re very happy to hear you’re loving the telescopic wand. Remember that we are always here to help if you need us. Have a great day, Urvin

Posted 3 years ago

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Pacvac is rated 4.8 based on 266 reviews