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Pacvac Reviews

4.8 Rating 273 Reviews

96 %

of reviewers recommend Pacvac

Company Reviews

Product Reviews

4.8

Based on 273 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

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Pacvac 5 star review on 28th November 2023

Pacvac 5 star review on 13th March 2022

Pacvac 5 star review on 13th March 2022

Pacvac 5 star review on 12th January 2022

Pacvac 5 star review on 15th July 2021

Pacvac 5 star review on 15th July 2021

Pacvac 5 star review on 17th September 2020

2

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Great vacuum. Love it so much more than my ducted system. Doesn’t lose suction & the hose isn’t long enough to constantly crimp. Thanks Pacvac.”

Posted 3 years ago

Hey Donna, Thank you for your wonderful review! 💙 We're thrilled to hear how much you're enjoying the features of our products, please reach out if we can ever be of help! Kind Regards, Zoe

Posted 3 years ago

“Goods arrived quickly, in perfect order! A happy customer!!”

Posted 3 years ago

Hi Kim, So great to hear! Thanks for the wonderful review. Please let me know if we can be of assistance in any way. Kind Regards, Zoe

Posted 3 years ago

“First time ordering through pacvac but impressed with how everything came on time and packaged well so goods were not broken would definitely use pacvac again”

Posted 3 years ago

Hi there, Thank you for your amazing feedback! ⭐️ We're so happy to hear you've had such a wonderful first experience with us, if we can help you with this or any future orders please let us know. Kind Regards, Zoe

Posted 3 years ago

“Thanks for fantastic, fast service. Work as a commercial cleaner and couldn't get supply from our on-site staff, so decided to order myself. Thanks again. Will have supplies forever. Thanks again.”

Posted 3 years ago

Hi Kelly, Thank YOU for your wonderful review! 💙 We're more than happy to help, please let us know if you ever need anything from our end. Kind Regards, Zoe

Posted 3 years ago

“Always easy to deal with”

Posted 3 years ago

Hi Kate, Thanks for your review! 💙 We pride ourselves on delivering excellent customer service so your feedback has made our day. Please let us know if we can ever be of help. Kind Regards, Zoe

Posted 3 years ago

“We have used the Vacuum every day for a few weeks now and we love it in our Shop. It's quieter than other brands. Thanks so much! :D”

Posted 3 years ago

Hi Lucas, That's wonderful to hear! 😍 We're thrilled you're enjoying your Pacvac, if there's anything we can ever do for you just reach out. Kind Regards, Zoe

Posted 3 years ago

“Fantastic company and product. Had an email query and was answered within 15 minutes! Great online ordering experience, with a user friendly website. Delivery was quick, solid packaging and any instructions clear. This is my second PacVac machine in 20 years (for home, not as a cleaner), and wouldn't even consider another brand.”

Posted 3 years ago

Hi David, Thank you for your incredible feedback! Customer service and same day dispatch are some of our greatest priorities here at Pacvac, so we're happy you've enjoyed their benefits. It's wonderful you've been enjoying our long lasting products over the past 20 years, thank you for your ongoing support! 💙 Kind Regards, Zoe

Posted 3 years ago

“Fantastic product, quickest parcel I have received during isolation in Melbourne and great service and great price!”

Posted 3 years ago

Hi Amanda, Thank you for the wonderful 5 star review! 💙 We take great pride in our same day dispatch, and we know our friends at Australia Post have been doing their best! It's great to hear you're enjoying your product and it's quick delivery, if we can ever be of help just reach out. Kind Regards, Zoe

Posted 3 years ago

“Delivery very quick So happy”

Posted 3 years ago

Hi Brenda, Thank you for your 5 star review! 😍 We pride ourselves on our same day dispatch so its wonderful to hear you received your order so quickly. Please let me know if we can ever do anything to help. Kind Regards, Zoe

Posted 3 years ago

“I received all my ordered products. I’m loving how efficient my vacuum is and l received my parcels extremely quick. I was extremely satisfied from start to finish. Thank you”

Posted 3 years ago

Hi Sharron, We appreciate your amazing five star review! 😍 Same day dispatch and providing quality products that help increase productivity are things we pride ourselves on so it's amazing to hear you're enjoying the benefits! Please let me know if we can ever do anything to help. Kind Regards, Zoe

Posted 3 years ago

“Fast delivery during pandemic. Needed bags for my new hydropro 36 great machine.”

Posted 3 years ago

Hi Nathan, Wow thank you for the 5 star review! ⭐️⭐️⭐️⭐️⭐️ We pride ourselves on our same day dispatch so your feedback will be enjoyed by the whole team. If we can ever help please just reach out! Kind regards, Zoe

Posted 3 years ago

“Great service. Got my replacement part in the mail, on time at a good price. Thankyou”

Posted 3 years ago

Hi Robert, Thank you for the 5 star review! ⭐️⭐️⭐️⭐️⭐️ Happy to hear you got your part quickly with our same day dispatch, and that you're enjoying the price point. Please let us know if we can ever help out. Kind Regards, Zoe

Posted 3 years ago

“We have been using a Pacvac vacuum cleaner at our holiday resort for over 10 years. They are great products that just last. Parts are readily available and ship quickly, even to remote regions.”

Posted 3 years ago

Hi Ross, Thank you so much for your wonderful review! 💙 We build our machines to last so to hear you're enjoying the benefits of our quality products 10 years on makes us really happy. If we can help with any orders for parts or anything else we're always here to help. Kind Regards, Zoe

Posted 3 years ago

“Perfect pacvac and much appreciated with team.”

Posted 3 years ago

Hi Sasanka, Thank you for the 5 star review! 💙 Our customer care means the world to us so we're really happy to hear you've had such a great experience. Never hesitate to reach out if we can help you. Kind Regards, Zoe

Posted 3 years ago

“I been married for 26 years and it’s the “BEST” vacumm I have ever owned!! It is superb with dog and cat hair too!! Don’t buy anything else.”

Pacvac 5 star review on 3rd September 2020

Posted 3 years ago

Hi there, Thank you for the fabulous review and such a great photo 💙 We're thrilled to hear how much you and your furry friends are loving Pacvac! Please let us know if there's anything we can do for you. Kind Regards, Zoe

Posted 3 years ago

“Very happy with the quick supply & happy with the product”

Posted 3 years ago

Hi Russell, It's great to hear you're loving your new Pacvac product and our prompt delivery! ⭐️⭐️⭐️⭐️⭐️ Thank you for taking the time to review us, please let us know if we can help in anyway. Kind Regards, Zoe

Posted 3 years ago

“Great service and fast delivery. Excellent products”

Posted 3 years ago

Hi Dayal, Thank you for your 5 star review! Both our customer service and same day dispatch are elements of our business we pride ourselves on, so it's amazing for us to hear that you've enjoyed your experience with us. Please let us know if there's anything we can do for you. Kind Regards, Zoe

Posted 3 years ago

“Quick delivery. Exactly what I needed.”

Posted 3 years ago

Hi Lara, Thank you for your wonderful 5 star review! 💙 We pride ourselves on our same day dispatch so it's great to hear you've enjoyed our service and product. Please let us know if we can help you at all. Kind Regards, Zoe

Posted 3 years ago

“Hassle free ordering. Arrived on time & in less than 14 Day's. Happy with the services provided. Thankyou pacvac 🙂”

Posted 3 years ago

Hi there, We appreciate you taking the time to give us a 5 star review! 💙 It's great to hear you enjoyed our services, and our same day dispatch policy. If you ever need anything just give us a shout. Kind Regards, Zoe

Posted 3 years ago

“Really easy to set up and use. Ergonomically designed and thus very comfy. Love the long extension lead too”

Posted 3 years ago

Hi Martin, Thank you for your feedback and great review! ⭐️⭐️⭐️⭐️⭐️ We've loved working with leading ergonomists in our design process, so it's great to hear you're enjoying the comfort of our machines. Please let me know if there's anything we can do for you. Kind Regards, Zoe

Posted 3 years ago

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Pacvac is rated 4.8 based on 273 reviews