Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.74

4.7 Rating 328 Reviews

94 %

of reviewers recommend Pacvac

4.7

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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Cherry

Pacvac 5 star review on 27th August 2024

Marek E

Pacvac 5 star review on 12th August 2024

Anne

Wanvisa

Pacvac 5 star review on 28th November 2023

Stevy

Anonymous

Anonymous // 01/01/2019

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English

“It's light and comfortable, and I like the simplicity of one sucking tool for all floors. It doesn't suck quite as hard as I expected, but it does the job well and quickly.”

Helpful Report

Posted 6 years ago

Thank you for your review. We design our machines with leading ergonomists to deliver one of the lightest and most comfortable backpacks on the market so we are really pleased to hear you are enjoying that benefit. If you’re not aware, for greater suction power, we do also have the Thrift 650 model, which is equipped with a 1300-watt motor. You can find more details on our website by visiting the link: Pacvac Thrift 650. Please don’t forget that we are always here to help, so please reach out to us at any time and we’ll happily assist you. Thank you. Kind regards Charlie

Posted 6 years ago

“I love my pacvac! It does the job so well and i can order replacement parts quick and easy. The extra long cord and the convenience of a backpack makes my job alot easier. Easy to clean and maintain”

Helpful Report

Posted 6 years ago

Hi Tantawan Thanks for your kind words! We design our products to be easy and convenient for our customers, so we are thrilled to hear that you are happy with your purchase. Please don’t forget that we are always here to help, so please reach out to us at any time and we’ll happily assist you. Thank you. Kind regards Charlie

Posted 6 years ago

“Service was great. It was lovely to have business referred to me, and I found the process of restocking of goods very friendly and professional.”

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Posted 6 years ago

Hi Jim Thanks so much for your review, we are deeply committed to ensuring our customers have the best experience and we are thrilled to hear you’re happy! Regards Nolan

Posted 6 years ago

“Always ready with the right advice. Great products and back up service. Overall an excellent company to deal with.”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we appreciate your support.

Posted 6 years ago

“a reputable product with a long reliable performance history for our industry. but a product is only as good as its back up support network and spare parts program. theirs nothing that PAC vac wont do to satisfy its customer . it is with that mentality and solid product knowledge that Pac Vac have ,give us , the supplier FULL confidence that we are selling the BEST product . Dzyner Commercial Adelaide”

Helpful Report

Posted 6 years ago

Hi Eugene Thanks for your kind words! Our aim is to find ways for everyone to have the best experience with our products, service, and business and we really appreciate and enjoy working alongside industry professionals like D-Zyner, who help us achieve this. Regards Nolan

Posted 6 years ago

“Its always very easy dealing with Pacvac. Especially Jade Newark she is always very helpful, prompt and efficient.”

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Posted 6 years ago

Hi Lindsey Thank you for your feedback, customer service is very important to us and it's great to hear that our staff are supporting you well.

Posted 6 years ago

“Good service”

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Posted 6 years ago

Glad to hear you're happy with our service. Please don't hesitate to get in touch if you need help with anything else.

Posted 6 years ago

“bought the thrift for commercial cleaning, had probably 3 normal pac vac's before, great work horses but $100 cheaper. The plastic tube is too flexy, normally s/steel and annoying, also the bent handle hurt our wrists. had to change the stuff back off the broken vac. Quite a bit noisier than pacvac, but feel maybe more powerful suck.”

Helpful Report

Posted 6 years ago

Hi Terry Thanks for your feedback, it’s always great to hear from loyal Pacvac customers. The Thrift is suited to the cost-conscious buyer and equipped with entry-level accessories when compared to the Superpro 700. We appreciate your comments and we will pass them on to our R&D department for them to consider when they are developing future accessories. Please don’t hesitate to contact us if you need assistance in the future or wish to know more about the various accessories Pacvac offers for our range of machines. We are always happy to help. Kind regards Charlie

Posted 6 years ago

“Good website to order from and quick delivery”

Helpful Report

Posted 6 years ago

Hi Ray Thanks for your feedback.

Posted 6 years ago

“Very happy with products, pricing and speedy delivery”

Helpful Report

Posted 6 years ago

Thank you for the great feedback, Nicole.

Posted 6 years ago

“Online purchase was easy & very fast delivery. The Pacvac is quite & has heaps of suction. The back brace is very comfortable. The 18m power cord is a real treat we can reach our entire house from 1 GPO. Easy to clean when finished.”

Helpful Report

Posted 6 years ago

Hi John Thank you for your feedback. It's great to hear that you're happy with your purchase. Please reach out if there's anything we can help you with.

Posted 6 years ago

“It's a good vacuum, I use it at least 6 hours a day, I already been using it for 2 years”

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Posted 6 years ago

Hi Elias Thank you for your feedback. We build our machines to last so it's great to hear that it's still going strong.

Posted 6 years ago

“Easy online ordering, fast efficient and quick delivery.”

Helpful Report

Posted 6 years ago

Hi Colette Thanks very much for taking the time to let us know about your experience, we really appreciate it.

Posted 6 years ago

“Pacvac as always sells great quality products, excellent service as always, highly recommend Pacvac.”

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Posted 6 years ago

Thank you for your feedback, we love to hear that our customers are enjoying our products.

Posted 6 years ago

“excellent service, good product”

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Posted 6 years ago

Hi Crystal Thanks for the review, so great to hear that you are happy with our product and service.

Posted 6 years ago

“The Pacvac is brilliant I would be lost without mine! It’s light and easy to use the suction is fantastic and makes light work of my entire house.”

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Posted 6 years ago

Hi Clare Thanks for your review, it's always great to hear that our customers are happy with their purchase. Regards Charlie

Posted 6 years ago

“great price and quick delivery”

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Posted 6 years ago

Great to hear, Trevor, thank you for your feedback.

Posted 6 years ago

“Really happy with the quality and the delivery time! Super fast! Thanks”

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Posted 6 years ago

Thanks Maria, it's always great to hear that our customers are happy with our service.

Posted 6 years ago

“fantastic service”

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Posted 6 years ago

Hi Michael, thanks for the feedback. So good to hear that you received your order quickly.

Posted 6 years ago

“Thanks”

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Posted 6 years ago

Hi Jian, Thank you for your 5 star rating! If there's anything we can do to help you please don't hesitate to ask ✨ Kind Regards, Zoe

Posted 5 years ago

Pacvac is rated 4.7 based on 328 reviews