“While the product chosen were very nice, they did not fit as I expected. All larger sizes were gone for each item. Although tracking returns back to the company address provided was confirmed for the two items ordered, I have yet to receive refunds for the products nor a reply from the company about the refunds which is disappointing!”
“Best actual winter boots I think I've ever had. Perfect mix of comfy thick winter boots with a small non-bulky frame that doesn't make it look like the chunky ones you had as a kid, so you can actually wear them indoors and look decent. They're the perfect ankle height, making them easy to wear underneath straight leg pants as well as cute enough to wear with leggings tucked in. They're toasty warm and have a high enough sole that keeps your pants dry from the slush. The grip on the bottom is great; makes walking on slippy snow and ice feel like running shoes on pavement. Sizing is pretty spot on, I'm a 6.5-7 (38 in UGGs) and I got a 7 which fits perfect with good space in the toes. Overall great!”
“J’aime mon manteau , mais j’étais un peau inquiete parce que la date de livraison n’était pas claire au moment de l’achat. Dans le courriel initial, non plus. Merci beaucoup”
“After wearing my own Pajars for years, it was a given to buy boots for my sons from the same place. The quality workmanship put into these boots make them stand up to time and harsh, Canadian winters. My boys love them. Highly recommended!”
“Wonderful!! Best boots ever! I have Raynauds Phenomenom. I get frostbite easily on my extremities. These boots kept my feet completely toasty warm. I can't stop gushing about them. Thank you so much for your incredible product.”
“LOVE my new Gepelle Pajar boots...comfortable and so warm. Used to freeze my feet in the car till the heater got going...now I am comfy and warm from the get go! They are beautifully made andthey deliver the promise of warmth and comfort!”
“Very disappointed. Was really looking forward to getting these. The sizing is very off. I'm always a size 9 and these are HUGE on me. The zipper sticks and your too cheap to put a return label in the box. Now I have to screw around with getting a return label printed. I also googled to make sure all the fur you use is fake. The answer was a little sketch. REALLY wanted the ice grippers for winter safety. Just want my money back.”
Hello Mark!
We sincerely apologize for the delay in delivery. Please be assured that your order was shipped on time, but it seems there has been an issue with the delivery service. We understand the frustration this may cause, and we are closely monitoring the situation to ensure your order arrives as soon as possible.
Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.
Best regards,
Pajar
Hello Ester,
We are truly sorry for the issue with the boots, and we understand the frustration it may have caused. We are, however, happy to hear that one of our agents was able to assist you and help resolve the matter.
If you need any further assistance or have any other questions, please don’t hesitate to reach out to us.
Best regards,
Pajar
Bonjour Jean!
Nous souhaitons communiquer avec nos clients francophones en français. Nous avons remarqué que votre compte est configuré en français, ce qui signifie que nos communications sont censées être envoyées dans cette langue.
Afin de mieux comprendre votre situation, pourriez-vous nous indiquer quel courriel vous avez reçu en anglais ?
Merci de votre collaboration, et nous restons à votre disposition pour toute question.
Cordialement,
Pajar
