“Very disappointed. Was really looking forward to getting these. The sizing is very off. I'm always a size 9 and these are HUGE on me. The zipper sticks and your too cheap to put a return label in the box. Now I have to screw around with getting a return label printed. I also googled to make sure all the fur you use is fake. The answer was a little sketch. REALLY wanted the ice grippers for winter safety. Just want my money back.”
Hello Mark!
We sincerely apologize for the delay in delivery. Please be assured that your order was shipped on time, but it seems there has been an issue with the delivery service. We understand the frustration this may cause, and we are closely monitoring the situation to ensure your order arrives as soon as possible.
Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out.
Best regards,
Pajar
Hello Ester,
We are truly sorry for the issue with the boots, and we understand the frustration it may have caused. We are, however, happy to hear that one of our agents was able to assist you and help resolve the matter.
If you need any further assistance or have any other questions, please don’t hesitate to reach out to us.
Best regards,
Pajar
Bonjour Jean!
Nous souhaitons communiquer avec nos clients francophones en français. Nous avons remarqué que votre compte est configuré en français, ce qui signifie que nos communications sont censées être envoyées dans cette langue.
Afin de mieux comprendre votre situation, pourriez-vous nous indiquer quel courriel vous avez reçu en anglais ?
Merci de votre collaboration, et nous restons à votre disposition pour toute question.
Cordialement,
Pajar
“Beautiful boots. Very warm. Look aesthetically great. Runs large. I’m normally a 7 but these are way too big. When I tried to email for an exchange I didn’t hear back from customer support.”
Hi Delina!
We’re sorry to hear that the boots didn’t fit as expected. We do offer free exchanges to ensure you get the perfect fit.
We’ve already sent you the next steps to proceed with the exchange, and we’re here to assist you throughout the process. Our goal is to make your experience better and as seamless as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out.
Thank you for giving us the opportunity to help!
“I purchased a Women's Astral Light Jacket. It is indeed a quality product. The finishes and details are excellent and it was packed with care. I used the Pajar Size Guide and bought a Small. The sleeves, hips and waist are perfect. It's a bit tight in the chest though, so I can't wear a thick sweater under it. I don't think it's all that warm, but I bought it for the "in-between" seasons, so it's awesome. It looks and feels wonderful. I absolutely recommend this jacket.”
