PANDORA Reviews

1.7 Rating 319 Reviews

15 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.7

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does PANDORA deliver? How long does PANDORA take to deliver? Does PANDORA deliver on time? How is accuracy and good condition of items delivered by PANDORA?

Returns

How is PANDORA returns process?

Customer Service

How can I contact PANDORA? How quickly does PANDORA resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of PANDORA.

Visit Website

How quickly does PANDORA resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 52% of reviewers feedback is PANDORA takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

74.63%

Industry Average

“ I found online a perfect gift to my wife birthday. In a few hours I received the confirmation to pick up. The service in PANDORA Plaza del Sol in Puerto Rico was excellent. A first-class staff. Thanks!! ”

- Alexandre Morales

“ I visited your Bedford store last week looking for a ring for my partners birthday. The service I received from Amy was impeccable! I was really struggling with what to get as I don't have much of an eye for jewellery, the recommendation that Amy made paid off! My partner absolutely loves her ring! Amy is truly a credit to your company! ”

- David

“ You have a great service, you provide my item very quickly and on time. ”

- Ethan

PANDORA Reviews

Customer Service - Good