Papergang Reviews

Name: Papergang
Address: Papergang, Ohh Deer, 12 Frederick Street, Loughborough
Rating: 4.65

4.7 Rating 1,553 Reviews

92 %

of reviewers recommend Papergang

Company Reviews

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Metrics

4.7

Based on 1,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01509812075

Email:

help@papergang.com

Location:

Papergang, Ohh Deer, 12 Frederick Street
Loughborough
LE11 3BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I so enjoy the surprise packages od stationary month”

Helpful Report

Posted 4 years ago

Hi Linda, Thank you for your feedback! We're pleased to hear you are loving each delivery! Thank you The Papergang Team

Posted 4 years ago

“Papergang is a really fun stationery subscription that comes through my letterbox every month. I’ve been really surprised by some of the cool stuff they’ve included! I especially love when they include greetings cards (bday, holidays, etc) because they come in very handy and are unique!”

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Posted 4 years ago

Hi Corey, Thanks for your feedback! We're happy to hear your loving the products each month, especially the greeting cards! Thank you The Papergang Team

Posted 4 years ago

“I love most of the boxes and the quality has been much improved over the last few months. I do still find a fair amount of items that I won't use such as washi tape and badges and stickers but overall it's fab quality and a good variety of stuff. I am currently very unhappy that the preview comes on the same day as my direct debit goes out so I am unable to skip a box that doesn't appeal to me.”

Helpful Report

Posted 4 years ago

Hi Suzanne, Thanks for your feedback! We're very sorry to hear that you are disappointed with some of the items that arrive in your box. Thank you for letting us know which ones you don't feel are a great fit for you. I have made sure to pass this on to our creative team who design the boxes. It's always great to hear from our customers regarding what items they'd like to see more off and what they'd like to see less off. With regards to the preview feature, I can confirm that this is currently under review. However, if you contact our team via help@papergang.com they can set up your account so the next payment is taken after the preview has gone live. Thank you, The Papergang Team

Posted 4 years ago

“I love getting my Papergang box through the door. It sometimes takes a bit longer than I would like but it is worth the wait. Once a box didn’t arrive, the admin team were quick to arrange a replacement delivery. I’ve always received everything advertised and the quality of the contents is excellent. I might not fall in love with everything straight away but anything I might not use I gift out to make someone else’s day. Definitely a lockdown lift and I intend to carry on.”

Helpful Report

Posted 4 years ago

Hi Alexandra, Thanks for your feedback! Thank you for sharing your feedback with us. Our goal is customer satisfaction and we’re so happy to hear you experienced this when there were issues with the boxes. We will pass this great feedback on to our team. With regards to the shipping times, we have been experiencing some delays during the worldwide outbreak, but rest assured we are always looking at ways to speed up the process. Thank you, The Papergang Team

Posted 4 years ago

“i subscribed to papergang in november as i really loved the look of the fox, deer and robin themed box! the contents in the box were absolutely gorgeous and i was really impressed with the designs! i’ve used all of the christmas cards, the notebook has been extremely useful for lists, the pin looks great on my bag and the shopping list has been really handy! on another note, december’s box. i was really looking forward to receiving this box after how great november’s was but honestly i was rather disappointed. i expected to have a festive themed box, with greens and reds but no, the box was very colourful. i think the theme would’ve suited june or july better. also, i felt as thought the box was lacking in contents. november’s box was filled to this brim with stationery but this months was not as impressive. yes i do like the box, but did it suit december? no. did i feel as though this box was rushed in design? yes. i understand that it may be hard for papergang to work with independent artists because of the pandemic, and that may be the reason as to why this months box wasn’t as good. i’ve had a look at this months box and i really like the look of it, and i hope it’s better than last months!”

Helpful Report

Posted 4 years ago

“I think that overall Papergang is very good value for money and I have liked every box (some more than others). I say 4 stars rather than 5 because I'm not a pin collector and I don't use the smaller A6 notebooks that much. I do appreciate that almost everything in the boxes is practical.”

Helpful Report

Posted 4 years ago

“I love papergang. However, I do wish there was a little more variety in what I receive. Every month I feel like I get a notebook- when sometimes it would be nice to get a notepad, sticky notes, gratitude journal, etc”

Helpful Report

Posted 4 years ago

“I love 95% of the things that I receive. I am not crazy about the calendar - not because they aren't cute, but because I just do not use them. I liked the previous packaging - with the sliding thing. I am not crazy about the tiny notebooks. I love the daily planner things where you can schedule your day. Delivery takes a while but I am in the US, so I have no idea if the delivery time is normal or not.”

Helpful Report

Posted 4 years ago

“I really like the illustrators you find, but I don't use everything in the box. Still, when I was emptying out the extras, my friends loveloveloved the ones I didn't want.”

Helpful Report

Posted 4 years ago

“I love Papergang! The boxes are very complete and the stationanery is amazing. I will recommend it.”

Helpful Report

Posted 4 years ago

“90% of the contents I absolutely love and use often. Sometimes there is something which I’ll keep, but I would never really use.”

Helpful Report

Posted 4 years ago

“I love Papergang, I love the designs and the quality of the products is perfect. Most of the boxes are different than the box before. But it has happened that I've received two planners in two month, that is a little excessive. Two notebooks in two months isn't a problem, I love notebooks.”

Helpful Report

Posted 4 years ago

“Very nice ideas, always a bliss to find a new box in the mail. Love to be a part of the papergangster Sometimes it is obvious that e.g. the paper is not the best quality. Wish there would be some more really high quality products.”

Helpful Report

Posted 4 years ago

“Nice products and awesome artwork”

Helpful Report

Posted 4 years ago

“i love the idea, the art, the only things that are negative: packaging ( I'm in the US and sometimes it arrives here destroyed, I've lost items, and a better packaging would help 100%) and sending a tracking number ( I get that it takes time and I don't mind waiting even for a month because I know the product is incredible, but I've had boxes get lost, never arrive, arrive after 2-3 months, with a tracking number at least we could get in touch with the mail service.)”

Helpful Report

Posted 4 years ago

“I love getting this box as a little surprise each month. The quality of products is great and I love keeping cards that I get for special occasions. The only thing I would say is that some boxes are much better value than others.”

Helpful Report

Posted 4 years ago

“Very good stationery box with different and interesting products every month. I find myself using everything that comes in the box! The customer service at Papergang is also great! They are very understanding of issues with the post and are ready to help. I recommend this box.”

Helpful Report

Posted 4 years ago

“Love this service, really enjoy the contents although they can sometimes get a bit repetitive!”

Helpful Report

Posted 4 years ago

“I love my paper gang subscription, especially the surprise of not know what will turn up each month! Sometimes wish there was a little more variety but if you can get through a note book a month plus extras then this is definitely for you”

Helpful Report

Posted 4 years ago

“Diverse themes from month to month, a must for any stationary lover”

Helpful Report

Posted 4 years ago

Papergang is rated 4.7 based on 1,553 reviews