Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,432 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,432 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Tori

Papier 2 star review on 21st December 2025

Anonymous

Papier 1 star review on 19th December 2025

Anonymous

Anonymous

644

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a personalised note book for a friend’s birthday. It was delivered very quickly and she was very happy with the notebook”

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Posted 5 years ago

“I've used a Papier diary for the past three or four years now. They prints are absolutely beautiful and they're the perfect size/page layout for what I need. Unfortunately, my 2021 diary has several misprints where double page spreads have been printed twice. Not the end of the world, and it won't stop me purchasing again, but I did want to point it out in case it hadn't been picked up. Hopefully my 2022 diary will be as perfect as in previous years!”

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Posted 5 years ago

Hi Sarah, Thank you for your review, I’m so sorry to hear you don’t like the setup of the diary! We developed our 2021 diaries in this way due to consistent customer feedback on our 2020 diaries, asking for a clearer ‘month end’ setup whereby months not finishing on a Sunday have the rest of the week on either side of the lists page, to allow for easier planning and simpler continuation month on month. Previously, our customers found that events in the second half of a week which fell over the end of the month were getting lost on later pages (after the list page), hence us making this change. The new setup gives you the option to plan your events and days either on the end of month week, or start of month week depending on your preference, and you can simply cross off whichever set you prefer not to use. The transition dates (the ones that don’t fall in the month that side of the month end pages), are greyed out to indicate this. Because of the way the dates fall at the end of January and February in 2021 (both ending on a Sunday), the week view for the end of the month does not cross over into the next month, so these months don’t repeat any dates. However, due to further customer feedback, we are reverting out diaries back to the 2020 format for 2022. Alicia :)

Posted 5 years ago

“This is one of my favorite journals. I love that I could personalize the cover. Thank you so much!! You ROCK!”

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Posted 5 years ago

“Fantastic quality and a refreshing change to the same old poor quality stuff you see on moonpig etc”

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Posted 5 years ago

“Very good prompt service”

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Posted 5 years ago

“Beautifully created cards, delivery is super fast! Highly recommended.”

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Posted 5 years ago

“Great choice of cards and gifts and they both arrived so quickly! Really happy with service.”

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Posted 5 years ago

“I would like to say Ellen is a super star. She was extremely helpful and super quick in responding to a problem I caused. I have to say the customer service is amazing and I would happily recommend to everyone.”

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Posted 5 years ago

“Beautiful diary- will buy again!”

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Posted 5 years ago

“Thank you for the prompt turnaround for our baby book. We absolutely love it and everyone we've shown loves it too!”

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Posted 5 years ago

“-beautiful quality on the cards and packaged nicely pleased with my order”

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Posted 5 years ago

“So cute! Love my journal!”

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Posted 5 years ago

“Really happy with these notecards, we bought them to send out with the address of our first home, so lovely. We were surprised by the quality of the envelopes too.”

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Posted 5 years ago

“Brilliant quality but found the personalising on the website very frustrating!”

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Posted 5 years ago

I am so sorry to hear that! We are always keen to receive feedback from or customers to improve our website, so do let us know if there is anything we can do! Alicia :)

Posted 4 years ago

“Excellent quality, just as expected ,the only thing I can say was expecting the invites etc in a box not just in a folded carton”

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Posted 5 years ago

“Great quality and speed of production”

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Posted 5 years ago

“This is my most precious journal I ever had. The quality is amazing. And I managed finally to report in it. I will definitely think about that for future gifts to my friends and family ❤️”

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Posted 5 years ago

“Really lovely selection of designs and easy to use online tool to design and write all the details you need. The colored insides of the envelopes are a very nice touch. My only tiny disappointment is I had imagined a slightly heavier weight of paper which would have added a slight gravitas to the invite. But overall I am delighted and the invites have been excitedly received as we come out of lockdown and can see friends again.”

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Posted 5 years ago

“Gorgeous! Gift for my best friend! We were both in awe at how beautiful it came out!”

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Posted 5 years ago

“My daughter recommended your website. Fantastic choice. Great service. I will be back!”

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Posted 5 years ago

Papier is rated 4.6 based on 17,432 reviews