Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,461 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m thrilled with my experience ordering from Papier! After being gifted one of their pens and journals last Christmas, which I absolutely loved, I couldn’t resist coming back for more. Although I was disappointed to miss out on their Black Friday sale (had I known about it earlier!), I decided to order a gift box set along with an additional pen and refills. Unfortunately, my order was lost in the mail, but Papier’s customer service exceeded my expectations. They promptly resolved the issue by sending me a replacement, which arrived quickly. Their dedication to ensuring customer satisfaction has made me an even bigger fan of their brand. Looking forward to ordering more beautiful stationery in the future!”

Helpful Report

Posted 1 year ago

“I love your products. They are beautiful and fun to use. The wellness journal really helped me stay in touch with my feelings which helped me keep the winter blues away.”

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Posted 1 year ago

“Beautiful stationary for the save the dates for my wedding !! The envelopes with the addresses printed in it were magical! Love 10/10”

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Posted 1 year ago

“Always pleased with the results, nice paper, very prompt delivery at a fair price”

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Posted 1 year ago

“Easy to make a photo card using Papier. Good selection of templates too.”

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Posted 1 year ago

“We are so happy with all the Wedding stationery we have ordered. It is all so beautiful and great quality. We can't wait to display our "on the day" stationery.”

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Posted 1 year ago

“Always love picture portraits from Papier ! Quality is amazing.”

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Posted 1 year ago

“My journal is beautiful and arrived looking just as I expected. However, when I opened the book, it was a wellness journal and not a reading journal as I had expected. I reached out to papier and they were extremely pleasant and responsive and sent me a corrected reading journal right away. The process was smooth and easy and I really appreciated the customer service!”

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Posted 1 year ago

“Perfect job”

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Posted 1 year ago

“Easy to apply personalisation, good quality and efficient service.”

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Posted 1 year ago

“I've been writing in Papier journals for over 5 years now, I think. I love you guys.”

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Posted 1 year ago

“The items purchased were gifts. Everyone was impressed on how the journal and recipe books came out.”

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Posted 1 year ago

“Always a great service from Papier, their range of products is impressive and everything is so beautuflly made.”

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Posted 1 year ago

“So happy with my order, everything is beautiful and well packaged”

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Posted 1 year ago

“Excellent quality and easy website.”

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Posted 1 year ago

“Melissa was absolutely amazing! I couldn’t have asked for better support and guidance🥹Thank you again Melissa.”

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Posted 1 year ago

“I'm not someone who ever thought they'd get into journaling but this has been life changing! Fantastic prompts, great quality of paper, and 10/10 customer service.”

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Posted 1 year ago

“Fabulous, beautiful, so so elegant.”

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Posted 1 year ago

“Maya goes the extra mile for amazing customer service!”

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Posted 1 year ago

“My order was a birthday gift for my daughter. She specifically gave me the site to go to and order the journal she wanted. She loved it!!”

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Posted 1 year ago

Papier is rated 4.6 based on 17,461 reviews