Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,437 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,437 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with my order - it was beautiful, great quality and outstanding price!!! Will definitely be visiting this site again.”

Helpful Report

Posted 5 years ago

Thank you so much for your lovely review Ashley! Looking forward to seeing you again soon! Best wishes, Alicia

Posted 5 years ago

“I sent my friend a set of personalized stationary for her birthday and it came just in time and she LOVED it! Could not have been better. Thank you!”

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Posted 5 years ago

“Wall calendar - you can barely see the dates on the calendar due to poor printing quality. After 4 email exchanges merchant finally said I could return the item even though they were "not at fault in any way"; at the same time they were "very sad" that I would have to pay return postage and even suggested I pay extra for a tracking service so I could prove Papier actually received my package after they actually received my package IRL. Then I was "very sad" even though I was "not at fault in any way". Sadly, I didn't return the calendar because it would cost too much to return. Now I'm wondering if the merchant was really sad, or was actually happy but said they were sad? Hmmm...”

Helpful Report

Posted 5 years ago

Hi Judy, I am sorry to hear you are not 100% happy with your order from us. If you can contact us on support@papier.com one of our agents can assist you further regarding this! Best wishes, Alicia

Posted 5 years ago

“I placed my first order recently after seeing an ad on IG - 20 galentine cards to some of my closest girlfriends. I was amazed by the customization options, the ease of placing my order and finally the quality when I held the cards in my hand. I've loved receiving the responses from friends who were delighted to receive their cards in the mail. Quarantine is the perfect excuse to send some snail mail to keep in touch with loved ones so this won't be my last order!”

Helpful Report

Posted 5 years ago

Wow, thanks for such an amazing review!! Can't wait to see you again soon! Best wishes, Alicia :)

Posted 5 years ago

“Beautiful quality cards. Can’t wait to use them.”

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Posted 5 years ago

“I was incredible impressed with the service that Papier provided me. There was an a minor printing issue which was dealt with quickly and efficiently as well as well as very quick delivery.”

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Posted 5 years ago

“Great customer service, the photo frame came very timely and was well-received as a gift. Very happy with my whole transaction. Thanks”

Helpful Report

Posted 5 years ago

Thanks so much Celia, we are so glad to hear you are pleased! See you again soon! Best wishes, Alicia

Posted 5 years ago

“I love my planner!! It is super high quality and I bring it with me everywhere.”

Helpful Report

Posted 5 years ago

“Lovely. Great quality and beautiful packaging.”

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Posted 5 years ago

“Extremely satisfied with this order.”

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Posted 5 years ago

“Great quality and showed up exactly as expected!”

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Posted 5 years ago

“Love my notebook! Paper is great quality”

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Posted 5 years ago

“Great planner. Similar to the agendas received in school days. Helps to stay organized and productive. It is admittedly pricey, but I'd argue it's so nice that it makes you want to keep losing it (as opposed to those that end up laying around, out of use).”

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Posted 5 years ago

“Very pretty calendar. The only disappointment was that public holidays were not pre-printed and so we have had to look these up and write these in ourselves.”

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Posted 5 years ago

“Very pleased”

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Posted 5 years ago

“First class service”

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Posted 5 years ago

“I love my papier products and get really excited when I see the box. They are so beautifully wrapped.”

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Posted 5 years ago

“Beautiful, personal products!”

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Posted 5 years ago

“My planner is exactly what I wanted”

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Posted 5 years ago

“I love my purchase. It came damaged due to the weather and it was remedied immediately. Excellent customer service!”

Helpful Report

Posted 5 years ago

Papier is rated 4.6 based on 17,437 reviews