Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mini photo book turned out amazing! However, I didn't expect my notebook to be so small, given the price that I paid for it. But it the design was really cute.”

Helpful Report

Posted 6 years ago

“The covers are lovely, the customization is fantastic. But for the weekly planner, you have to go 1/4 of the way into the book before you get to the weekly pages. Just pages and pages of monthly planning. The paper feels good on the pen but I can see right through the pages. I'll give it a chance because of the lovely covers. I'd like to see what the journals are like.”

Helpful Report

Posted 6 years ago

“I LOVE my 2020 planner, the quality is amazing, I love the different pages for each month, and the section in the back for extra notes, journaling, etc. The design is absolutely dreamy, and the option to have your name on the front is why I choose Papier in the first place. My one and only reason for 4 stars is because I was unaware of the layout of the planner before purchasing. I wish I knew the overall calendar, list section, and day by day planner section had each month in the same spot instead of having to flip through. However it does not take away from all the reasons for loving this planner, and I have already gotten used to the layout!”

Helpful Report

Posted 6 years ago

“Great product. Would have been better if the cover of the album is in better material. At least glossu so ot wont be dirty”

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Posted 6 years ago

“Beautiful products but the paperbacks really aren’t worth the price, splurge for the hardback or shop elsewhere”

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Posted 6 years ago

“The diary is amazing, actually the best diary I’ve ever had. I just wish that all the months were grouped together instead of grouped like yearly, goals, monthly then weekly.”

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Posted 6 years ago

“First photo book arrived with creased pages but I contacted customer service and a second one was promptly sent out at no charge to myself, thank you. The book is well constructed and materials feel like good quality. Crispness of the print is not amazing (especially for the price), but good enough for a coffee table book of our elopement.”

Helpful Report

Posted 6 years ago

“Beautiful quality, fast turnaround time and competitive pricing. I purchased Save The Date cards but found that due to its square size USPS returned about 1/3 of the cards for insufficient postage. Wanted an additional .15 on top of a regular stamp. I had to reorder additional cards to make up for what was returned. Maybe you can advise customers of this issue so they don’t get surprised like I did?”

Helpful Report

Posted 6 years ago

Hi Kathleen - so sorry to hear you had this trouble with USPS! If you need assistance, please do contact us on support@papier.com and we can get this resolved for you!

Posted 6 years ago

“Love the planner but wish calendar layout could be customized. Calendar is Monday - Sunday...most layouts are Sunday-Saturday.”

Helpful Report

Posted 6 years ago

“Great product! Love that it is hardcover!”

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Posted 6 years ago

“Great little keep sake”

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Posted 6 years ago

“Beautiful; cover comes exactly like the example. My only issue is that the pages within are slightly see through- absolutely cannot most pens or any sort of highlighter/marker- it will bleed and you will see it on other pages”

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Posted 6 years ago

“Really nice and really get a great planner, But the layout of the planer can be a bit tedious at times”

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Posted 6 years ago

“My only issue is how thin the paper turned out to be - you can not only see the printed layout of the previous page through the current one, but whatever you write too. This was disappointing at Papier advertises itself based on quality. However, if this is for a somehow more environmentally friendly approach to what they do, perhaps advertising that would make people not only more aware but perhaps come to like, instead of be mildly annoyed by, this. The design itself was very much as shown on the preview for my customised planner. I love the feel and look of it, as well as how it is big enough to write in properly but small and light enough to carry around with me. The productive "to do" "wish list" (etc) pages are all at the front, but might have been better dividing each month, so each month these lists, etc, can be made or referenced. Although I like the monthly calanders being accessible at the front. Overall, I absolutely love it.”

Helpful Report

Posted 6 years ago

“Great customer service. Arrived well within the estimated time frame. Love the colour and paper. Very happy with it. Would love it if they made a bigger size diary.”

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Posted 6 years ago

“I love this planner. The artwork is gorgeous and it has everything I need to keep my year organized. One thing I would love to see come from Papier is a larger planner (8x10) and a weekly page for 'to dos' and 'to gets'.”

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Posted 6 years ago

“My wife loved her present. The only hand up was that we were sent someone else's Thank You cards.”

Papier 4 star review on 18th January 2020

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Posted 6 years ago

“My wife loved her present. The only hand up was that we were sent someone else's”

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Posted 6 years ago

“Overall very impressed with the quality of this planner. The different sections are easy to navigate and provide a lot of options for organization. However, I do wish that the paper weight was slightly heavier. I understand that would increase cost, but as it currently stands, the ink can be seen through to the backside of the page. Not a deal breaker but merely a slight disappointment. Still highly recommend, though.”

Helpful Report

Posted 6 years ago

“Communication about delivery should have been handled better, my order arrived about 5 days later than I was told it would. Other than that, quality is great, materials are superior and they're chic.”

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Posted 6 years ago

Papier is rated 4.6 based on 17,441 reviews