Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality, fast delivery. I just wish I noted how thin the notebooks were. This detail was not made really noticeable. Maybe Papier should show the thickness of the notebooks.”

Helpful Report

Posted 6 years ago

Hi Evelyn - so glad you love your notebook! I will pass on your feedback regarding the thickness for consideration!

Posted 6 years ago

“Very impressed.”

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Posted 6 years ago

“Beautiful diary. Would love a few more pages for notes and to do lists”

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Posted 6 years ago

Thank you for your feedback - I will be passing this on for you!

Posted 6 years ago

“Qualität und gute Auswahl”

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Posted 6 years ago

“Je trouve cela super de pouvoir personnaliser. Si on pouvait ajouter la numérotation des pages et des carnets formats A4 ce serait génial. A bientôt,”

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Posted 6 years ago

“All good Thk you”

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Posted 7 years ago

“Product as described. Presented nicely if you wanted to gift staright away.”

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Posted 7 years ago

“Beautiful artwork, and ok form fountain pens too.”

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Posted 7 years ago

“I thought the notebooks I ordered had more pages, don’t remember seeing that in the description. I’d like to have number-of-pages options. Other than that, really happy.”

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Posted 7 years ago

“Beautiful, very happy!”

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Posted 7 years ago

“Fast delivery. Great product”

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Posted 7 years ago

“Belle amélioration des photos. Par contre, papier un peu trop fin”

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Posted 7 years ago

“Loved the end product, it is perfect, but the website was a little hard to use and I had to restart many times.”

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Posted 7 years ago

“Love the Disney collection! So excited to start writing in my new notebooks”

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Posted 7 years ago

“The product was gorgeous and just as expected. I think it’s odd, however, that no box whatsoever is provided. I thought the box to add on for extra $ was some sort of special box. The cards arrived all loose and, because they’d been slipping all over one another, the ink from the back of some smeared onto the front of others rendering them unusable. It was only a few but keep in mind you might want to spring for the box.”

Helpful Report

Posted 7 years ago

Hi there - we are so sorry that your products arrive loose in the packaging! Please do get in touch with our customer service team at support@papier.com and one of our agents will be able to assist.

Posted 7 years ago

“Love the story line. Wish there were more choices for the characters. My grand daughter is light with dark hair in a pony but no option. Also please add a blonde with pony.”

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Posted 7 years ago

“They look awesome.”

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Posted 7 years ago

“Le carnet est magnifique mais je m'attendais à ce que les pages soient plus épaisses. Livraison dans les délais indiqués et suivi de la commande facile.”

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Posted 7 years ago

“Love my customized notebook I ordered! Quality is top notch. I am a bit disappointed that I was not notified that my planner was not fulfilled. I had to reach out to Papier (because I was missing half of my order) for them to tell me they weren't able to fill the order and I was owed a refund.”

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Posted 7 years ago

“Loved the cover design of my notebooks. Would’ve like them to have more pages though!”

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Posted 7 years ago

Papier is rated 4.6 based on 17,442 reviews