Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,429 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love the look and feel of this planner. The only thing I’d change, is that I would put the month over review by the weekly reviews rather than having the months together, then all the weeks for the year together. Otherwise, it’s perfect!”

Helpful Report

Posted 1 year ago

“This was my second purchase from Papier. I love that their diaries can be customized. But the quality isn’t perfect. The pen I ordered didn’t write smoothly, and the binding on my journal is crooked, so the pages stick out farther than the cover.”

Helpful Report

Posted 1 year ago

“The quality and appearance of the item I ordered was fantastic. Only disappointment was it arrived a day later than expected which meant the recipient got their birthday present late.”

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Posted 1 year ago

“The products and service are very good. The only thing I would criticise is the editing function. I don’t find this easy to use!”

Helpful Report

Posted 1 year ago

“The quality and aesthetic are very good in regards to stationery. The shipping and detail updates could be better with more consistent live updates. My package has come 4 days late, and there were very little updates that reflected its live status for me to plan accordingly for my semester appropriately.”

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Posted 1 year ago

“Really really loved how the printing of my Save the Date for my custom design turned out. Was a bit disappointed with the envelope printing of the addresses which were some what smudged.”

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Posted 1 year ago

“Gorgeous notebooks, took a little time to come but well packaged when it did arrive.”

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Posted 1 year ago

“I love the quality of Papier's academic planner, but there were some features lost between last year's academic planner and this year's academic planner--there's no longer a recipe section or a finance tracker that I found helpful and there's now only one bookmark. These are small things but they make the product less impressive.”

Helpful Report

Posted 1 year ago

“Everything was great! I only had one mi or problem with planner layout other than hat it got here quick and the quality is great”

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Posted 1 year ago

“Nice service and wonderful patterns and high quality”

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Posted 1 year ago

“It is a very nice hard cover planner and very well put together and the personalization came just as it was created online. For me, however, I would prefer a flatter flexible cover planner that you can slide into a duffle bag briefcase. Just my preference.”

Helpful Report

Posted 1 year ago

“Print quality was great, shipping was very slow.”

Helpful Report

Posted 1 year ago

“Personalized Weekends Journal I purchased a personalized Wellness Journal. Is absolutely beautiful in design and quality overall, and the actual planner content is brilliant too (motivates you to write a little very day and become more aware of arras that need a little attention/yourself). However, shipping took a bit longer than expected and after just one week my book mark has already ripped (without heavy use/pulling). Maybe it’s just mine, but it’s not great quality for the price! (PS: I blocked my name out of the picture 🙂)”

Helpful Report

Posted 1 year ago

“Papier makes a high-quality product, no question. This is my second year ordering a planner. Sadly, my order got lost in shipping. I contacted Papier and was blown away by their customer service. They responded to my request within a few hours. They replaced the product and shipped it out immediately at no additional cost to me. I was beyond impressed.”

Helpful Report

Posted 1 year ago

“I have purchased a few planners from Papier. They are beautiful and well made. My only issue is the shipping packaging. My recent planner was barely contained in the cardboard sleeve. And it was raining so it did get wet.”

Helpful Report

Posted 1 year ago

Sorry to hear about the damage to your planner, Sarah! If you're able to pop over a photo to support@papier.com, we'll be happy to arrange a solution for you! Papier CS Team

Posted 1 year ago

“Beautiful products, reliable delivery.”

Helpful Report

Posted 1 year ago

“I loved the mini you and me coffee table book. I was concerned the pictures would come out blurry so I contacted a member of the team, and they were extremely helpful with crediting the amount back to me and allowing me to redo the entire order. The results were amazing! Clear images that give a really professional look.”

Helpful Report

Posted 1 year ago

“great custom options, I wish the covers were higher quality for the price point”

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Posted 1 year ago

“The planners are very cute and good quality. I just wish the set up was different, just kind of annoying to have to flip back and forth and would prefer the monthly goals and month weekly spread behind the monthly layout.”